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HP Recommended
elitebook 8460p
Microsoft Windows 8.1 (64-bit)

Hi!

Would you please help me with few problems...


i cant find drivers for:

- Base system device ; PCI Slot 2 (PCI bus 36, device 0, function 1); Device PCI\VEN_197B&DEV_2392&SUBSYS_161C103C&REV_30\4&1355d8e7&0&01E2

 

- unknown device; PCI Express Root Complex;  ACPI\HPQ0004\3&21436425&0

 

- Pci serial port; PCI bus 0, device 22, function 3; Device PCI\VEN_8086&DEV_1C3D&SUBSYS_161C103C&REV_04\3&21436425&0&B3

 

is this also related to the next problem: while pc is on hp advanced docking station still, sound comes form laptop speakers instead of speakers connected to the station. everything is properlly connected and pluged in plus I had this configuration working while running win7...

thank you !

1 ACCEPTED SOLUTION

Accepted Solutions
HP Recommended

Hi,

 

The drivers you require for the hardware ids are as follows.

 

JMicron Card Reader Driver.

 

HP 3D DriveGuard.

 

IMEI Driver.

 

Regarding the audio via the docking station, try reinstalling the IDT Audio software on the following link.

 

http://h20564.www2.hp.com/hpsc/swd/public/detail?sp4ts.oid=5056901&swItemId=ob_125828_1&swEnvOid=415...

 

When the installation has completed, restart the notebook.

 

Regards,

 

DP-K

---------------------------------------------------------------------------

****Click the White thumb to say thanks****
****Please mark Accept As Solution if it solves your problem****
****I don't work for HP****


Windows Insider MVP

View solution in original post

3 REPLIES 3
HP Recommended

Hi,

 

The drivers you require for the hardware ids are as follows.

 

JMicron Card Reader Driver.

 

HP 3D DriveGuard.

 

IMEI Driver.

 

Regarding the audio via the docking station, try reinstalling the IDT Audio software on the following link.

 

http://h20564.www2.hp.com/hpsc/swd/public/detail?sp4ts.oid=5056901&swItemId=ob_125828_1&swEnvOid=415...

 

When the installation has completed, restart the notebook.

 

Regards,

 

DP-K

---------------------------------------------------------------------------

****Click the White thumb to say thanks****
****Please mark Accept As Solution if it solves your problem****
****I don't work for HP****


Windows Insider MVP

HP Recommended

Great response time!

Thank you!

HP Recommended

You're welcome :generic:

 

All the best,

 

DP-K

---------------------------------------------------------------------------

****Click the White thumb to say thanks****
****Please mark Accept As Solution if it solves your problem****
****I don't work for HP****


Windows Insider MVP

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