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HP Recommended

I have lapotp HP ProBook 4540s, windows 8.1 Pro, after I've format my laptop and i've install some drivers it seems to me like it goes ok but when I open device manager is AMD Radeon HD 7650M with a black exclamation point (!) on a yellow sign and to other devices it says unkown devices, just one same with a black exclamation point (!) on a yellow sign... pls someone can help here... thanks


AMD Radeon HD 7650M
PCI\VEN_1002&DEV_6841&SUBSYS_17F4103C&REV_00
PCI\VEN_1002&DEV_6841&SUBSYS_17F4103C
PCI\VEN_1002&DEV_6841&CC_030000
PCI\VEN_1002&DEV_6841&CC_0300


unkown devices:
ACPI\VEN_HPQ&DEV_6000
ACPI\HPQ6000
*HPQ6000

1 ACCEPTED SOLUTION

Accepted Solutions
HP Recommended

Hi:

 

Below is the link to the driver you need for the second device.

 

http://h20566.www2.hp.com/portal/site/hpsc/template.PAGE/public/psi/swdDetails/?sp4ts.oid=5229457&sp...

 

I wouldn't be able to help you with why the graphics driver didn't work if you installed it.

 

If you didn't, then this is the one you need...

 

http://h20566.www2.hp.com/portal/site/hpsc/template.PAGE/public/psi/swdDetails/?sp4ts.oid=5229457&sp...

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5 REPLIES 5
HP Recommended

Hi:

 

Below is the link to the driver you need for the second device.

 

http://h20566.www2.hp.com/portal/site/hpsc/template.PAGE/public/psi/swdDetails/?sp4ts.oid=5229457&sp...

 

I wouldn't be able to help you with why the graphics driver didn't work if you installed it.

 

If you didn't, then this is the one you need...

 

http://h20566.www2.hp.com/portal/site/hpsc/template.PAGE/public/psi/swdDetails/?sp4ts.oid=5229457&sp...

HP Recommended

the link it doesn't open dear, why?

HP Recommended

Hi:

 

I was able to download the files from both of the links I posted.

 

Unfortunately, I don't know why they aren't working for you.

HP Recommended

the second one is working dear thenk you very much...

HP Recommended

You're very welcome.

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