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- Drivers for Pavilion DV6500

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12-29-2016 11:36 PM
I upgraded the operating system of my Pavilion DV6500 form Windows Vista To Windows 7 Ultimate SP1.
Everything seems to work fine but HP does not have the drivers for Win 7 and the device manager shows four devices that have not been installed. Three "Base System Devices" and ONE "Unknown Device".
I have used windows 7 troubleshooter, but it has not been able to find the drivers for these devices.
The only thing that does not work properly is the Quick Play buttons.
Please let me know if you have any ideas on how to determine what devices are the ones that have not been installed and where to get the drivers to run them.
Thanks and regards
C.E. Maduro
12-29-2016 11:43 PM
Hello CEMaduro,
Welcome to FORUM !!
Try installing this for Base System devices.
http://h20566.www2.hp.com/hpsc/swd/public/detail?swItemId=ob_124666_1&sp4ts.oid=5212928#tab-history
If it doesnt help then please provide the Hard ware ID
http://www.wikihow.com/Find-Hardware-ID
Hope this helps, for any further queries reply to the post and feel free to join us again
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Make it easier for other people to find solutions by marking a Reply 'Accept as Solution' if it solves your problem.
Thank You,
GBL84
I am not an HP Employee
12-30-2016 12:31 AM
Hello
Hi unfortunately the executable with the drivers you suggested did not fix the problem.
The device manager does not allow to find the product id of the device in problem
The id I have for the laptop is Product number GS803UA#ABA Seial No. CNF7357TPG
Any thing else I could give you ??
Thanksand regards,
CEM
12-30-2016 12:52 AM
Hello CEMaduro
Try this Ricoh 5-1 Card Reader Driver here (ver 6.10.01.03 for 32/64 bit Win7)
HP Quick Launch Buttons here (ver 6.50.13.1 for 32/64 bit Win7)
Hope this helps, for any further queries reply to the post and feel free to join us again
**Click the White Thumbs Up Button on the right to say Thanks**
Make it easier for other people to find solutions by marking a Reply 'Accept as Solution' if it solves your problem.
Thank You,
GBL84
I am not an HP Employee
