• ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
  • ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
Guidelines
The HP Community is where owners of HP products, like you, volunteer to help each other find solutions.
Archived This topic has been archived. Information and links in this thread may no longer be available or relevant. If you have a question create a new topic by clicking here and select the appropriate board.
HP Recommended

I have an old Scanjet 4470c which worked perfectly with my old XP machine which recently died.  I now have a new Windows 7 machine but there do not seem to be any drivers for the 4470 from either HP or from 3rd party driver suppliers.  Am I correct? If so, do I have to ditch the 4470?  There are newer HP scanners G 4050 and 5590.  Will these work with Windows 7?  I need a scanner which will scan documents as well as 35mm slides and film.  Any ideas?  Any help will be gratefully accepted

7 REPLIES 7
HP Recommended

Hello Rob,

 

The G 4050 does work with Windows 7 and 8. http://h20564.www2.hp.com/hpsc/swd/public/readIndex?sp4ts.oid=3236377

The 5590 also works with Windows 7 and 8. http://h20564.www2.hp.com/hpsc/swd/public/readIndex?sp4ts.oid=377691

 

Unfortunately there are no drivers for the 4470c. Running an older driver in Compatibility Mode has been reported to not work either.  The only alternative would be if you are running Windows 7 Pro, you can use the Microsoft Virtual XP machine to run it in. Win 7 Home Premium did not come with this feature.

 

 

 

 

 

HP Recommended

 

you people made a **bleep** good scanner and now you dumped me.Paid over 200.00 and now it is crap

 

 

Will not buy any of your junk again

 

 

                                                worthless

HP Recommended

For your information bauman... You People do not include those of us who help you here on the forum. We are just volunteers, not HP employees.

 

That OLD scanner did exactly what it was designed to do. It worked on Windows XP.

Microsoft is responsible for changing the operating system, not HP or anyone else.

HP and other companies opt to update drivers or not based on the number of units sold usually. Also considering the fact that hardly anyone uses standalone scanners anymore, they don't continue spending money on programers to update every driver on every product out there as there are thousands of products over the years.  So HP did not set out to do you personally in.

 

But good luck on that anyway. :Wink:

HP Recommended

Hi All,

I managed to install a virtual XP machine using Windows 7 Pro and brought my flatbed scanner back from the dead  ... then I graduated to Windows 10 which doesn't support an XP virtual machine.  

 

I eventually worked around that problem by installing an Oracle virtual box which is nearly the same thing as an XP virtual machine.  My scanner is now on its 3rd life.  I really like it because it is a flat bed scanner so I can make copies of pages from a book and it has a great 35 mm slide and film scanner attachment.

 

I appreciate your help even if it has taken me an age to respond!

Best Regards

Rob.P

HP Recommended

Ya VM's are a life saver sometimes.

If your a Linux fan and like using those VM's, SANE is apparently compatible with the 4470c and XSANE is usually included with most distros.

SANE: Supported Devices

 

If your not a linux user, this would possibly be a good excuse to learn and tinker. Its also free and free is good imho. :OpenSmile:

 

HP Recommended

Thanks for the heads up. I went through so much pain with the Oracle VB that I really don't want to tinker with Linux. I guess you realise I am a newbie!!!

All the best 

Rob.P

HP Recommended

Oh ya, we all have that mess when first starting out and learning curves. Its either a blessing or a pain.

Thats why geeks beat our chest and yell like Tarzan when we figure it out. Cant play sports so we look of other ways of glory. ha ha :smileyvery-happy::smileylol::smileywink:

 

Good luck.

Archived This topic has been archived. Information and links in this thread may no longer be available or relevant. If you have a question create a new topic by clicking here and select the appropriate board.
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.