• ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
  • ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
Guidelines
The HP Community is where owners of HP products, like you, volunteer to help each other find solutions.
Archived This topic has been archived. Information and links in this thread may no longer be available or relevant. If you have a question create a new topic by clicking here and select the appropriate board.

‎08-16-2022 08:20 AM

HP Recommended

I just wanted to let you know that somehow the touch pad started to work and now when the mouse is used the touchpad doesn't move the arrow.  Attached is the problem solving caption:

barson43_0-1660659480143.png

 

Thought you would be interested.  I was amazed than when I went through the menu categories I found this.  I really appreciate all of your efforts in solving this situation

Have a great day.   Bruce

‎08-16-2022 08:24 AM

HP Recommended

Good Morning Paul.  Just wanted to let you know that I corrected the problem with the touchpad and now when I used the mouse the touchpad stop working.  Attached is a copy of what corrected the situation:

barson43_0-1660659740481.png

The way I corrected this I was going through the Menu and found the above and I clicked as shown and low and behold all is good.  I just want to thank you for all of the assistance you gave in solving this problem.  You and UB624 are fantastic.  Have a great day.  Brice

 

‎08-16-2022 08:56 AM

HP Recommended

Hello @barson43 

 

Copy of your screenshot:

ub6424_1-1660661647134.png

 

It can be so simple, you solved it yourself !

You have done very well !

 

Good luck and have fun

Archived This topic has been archived. Information and links in this thread may no longer be available or relevant. If you have a question create a new topic by clicking here and select the appropriate board.
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation.
Didn't find what you were looking for? Ask the community
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.