Dropping Internet

[rpp3]

Hello,

I'm having the same issue identified here, which it sounds like you sent a private message to somebody to help fix:

https://h30434.www3.hp.com/t5/Notebook-Wireless-and-Networking/Internet-Connection-drops-unexpectedl....

In particular, we get this Internet connection message fairly routinely.  I can run the troubleshooter directly in Google Chrome, and it re-establishes an IP address for me, but it's an inconvenience to have to do.  Also, the troubleshooter isn't an option in Mozilla Firefox, which is a pain for my wife, who uses that browser and faces similar issues.  Any help you can provide to help us solve this issue would be appreciated.

Thank you.

[Lil_Boy_Blue]

Hi

An IP address is usually given out by your router,  mine is given out for a 24 hr period and is usually the same each day.

I don't know what troubleshooter you run, since you don't mention it.

However if the fix is a DNS IP address Issue............

So what/which IP address is failing?

What is the fix you run?

[rpp3]

The fix I run is whatever the default troubleshooter provided via Google Chrome. 

I'm not sure how I identify which IP address is failing. 

[Lil_Boy_Blue]

Hi

Sorry cannot really help, as the Google Chrome troubleshooter may be available online only.

You haven't given a link or any specific details.