• ×
    Information
    Windows update impacting certain printer icons and names. Microsoft is working on a solution.
    Click here to learn more
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
  • ×
    Information
    Windows update impacting certain printer icons and names. Microsoft is working on a solution.
    Click here to learn more
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
Guidelines
The HP Community is where owners of HP products, like you, volunteer to help each other find solutions.
Archived This topic has been archived. Information and links in this thread may no longer be available or relevant. If you have a question create a new topic by clicking here and select the appropriate board.

‎10-19-2012 02:54 AM

HP Recommended

I have clean installed windows 7 pro in my notebook. Found and installed all drivers except for proximity sensor.Did i miss installing some driver, if yes which driver is required for proximity sensor. I tried to search but i could not find such driver. please help.

1 ACCEPTED SOLUTION

Accepted Solutions

‎10-19-2012 05:19 AM

HP Recommended

Hi,

 

Try downloading and installing the Proximity Sensor driver on the following link.

 

http://ftp.hp.com/pub/softpaq/sp56001-56500/sp56426.exe

 

When the installation has completed, restart the notebook.

 

Regards,

 

DP-K

---------------------------------------------------------------------------

****Click the White thumb to say thanks****
****Please mark Accept As Solution if it solves your problem****
****I don't work for HP****


Windows Insider MVP

View solution in original post

13 REPLIES 13

‎10-19-2012 05:19 AM

HP Recommended

Hi,

 

Try downloading and installing the Proximity Sensor driver on the following link.

 

http://ftp.hp.com/pub/softpaq/sp56001-56500/sp56426.exe

 

When the installation has completed, restart the notebook.

 

Regards,

 

DP-K

---------------------------------------------------------------------------

****Click the White thumb to say thanks****
****Please mark Accept As Solution if it solves your problem****
****I don't work for HP****


Windows Insider MVP

‎10-21-2012 01:39 PM

HP Recommended

Thanks a Lot.... worked perfect.... 

‎10-21-2012 01:44 PM

HP Recommended

In device manager there is still one uninstalled driver, please help me with that... i'll attach its screen shot below...

 

pci device error

 

 

‎10-21-2012 04:02 PM - edited ‎10-21-2012 04:04 PM

HP Recommended

Hi,

 

You're welcome :generic:

 

Regarding the device that's still missing a driver, do the following.

 

Go back into Device Manager, right click on the problem device and select Properties.  Click the Details tab, choose Hardware Ids from the dropdown box and post back with the details shown under Value.

 

Regards,

 

DP-K

---------------------------------------------------------------------------

****Click the White thumb to say thanks****
****Please mark Accept As Solution if it solves your problem****
****I don't work for HP****


Windows Insider MVP

‎10-21-2012 04:20 PM

HP Recommended

PCI\VEN_10EC&DEV_5209&SUBSYS_1688103C&REV_01
PCI\VEN_10EC&DEV_5209&SUBSYS_1688103C
PCI\VEN_10EC&DEV_5209&CC_FF0000
PCI\VEN_10EC&DEV_5209&CC_FF00

‎10-21-2012 04:41 PM

HP Recommended

Hi,

 

Download and install the Realtek Card Reader driver on the following link.

 

http://ftp.hp.com/pub/softpaq/sp56501-57000/sp56908.exe

 

Best regards,

 

DP-K

---------------------------------------------------------------------------

****Click the White thumb to say thanks****
****Please mark Accept As Solution if it solves your problem****
****I don't work for HP****


Windows Insider MVP

‎10-22-2012 01:01 AM

HP Recommended

It didnt work out, let me know if you need more info to solve this problem.

‎10-22-2012 09:04 AM

HP Recommended

Hi,

 

That's starnge as the device id is definitely for the card reader.  Can you let me know if you have a 32bit or 64bit installation of Windows 7 Professional.

 

Regards,

 

DP-K

---------------------------------------------------------------------------

****Click the White thumb to say thanks****
****Please mark Accept As Solution if it solves your problem****
****I don't work for HP****


Windows Insider MVP

‎10-22-2012 09:32 AM

HP Recommended

Hi,

 

yeah it is strange. I am using Win 7 Pro 64-bit. The driver missing is the card reader. I insterted Untitled.pngan sd card and it didnt read which confirmed that card reader is not working. The installation is successful but still drivers are not detected. Attached screen shot is enough to explain. 

 

I was thinking if i should manually install the drivers forcefully. take a look at the screenshot meanwhile i'll try installing the driver manually. 

Archived This topic has been archived. Information and links in this thread may no longer be available or relevant. If you have a question create a new topic by clicking here and select the appropriate board.
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation.

Didn't find what you were looking for? Ask the community

† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.