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SamKortstee
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Electric shock from laptop

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HP PAVILION 17-AB005ND
Microsoft Windows 10 (64-bit)

I have just gotten an electric shock from my laptop which caused it to turn off.

The laptop is still working but i'm worried if this can be a big problem and or what to do about it.

Also I would like to know if anyone is familiar with this problem?

 

Kind regards,

 

Sam Kortstee

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kevin-t
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Message 2 of 3
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@SamKortstee

 

I have brought your issue to the attention of an appropriate team within HP. They will likely request information from you in order to look up your case details or product serial number. Please look for a private message from an identified HP contact. Additionally, keep in mind not to publicly post personal information (serial numbers and case details).

If you are unfamiliar with how the Forum's private message capability works, you can learn about that here.
Thank you for visiting the HP Support Forum.


I work on behalf of HP
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bhat_12
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Message 3 of 3
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Kindly contact Technical support team to resolve the Laptop issue

http://www8.hp.com/us/en/contact-hp/ww-contact-us.html

Please click ‘Accepted Solution’ on the post that solves your issue to help others find the solution. To show appreciation for my help, please click the ‘Thumbs Up’ Icon below.


I am an HP Employee
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