EliteBook 840 G2 - Driver Issue

[miholmes]

Good Morning,

I'm struggling with finding the drivers below.  I believe I have downloaded every driver available for Windows 7 - 32bit system, and it doesn't resolve the issue.  

Some googling leads me to believe it could be something with the BIOS and the Intel Smart Connect Technology; however I don't believe this new board has the ISCT and I have updated the BIOS and the issue persists.  Any help is appreciated!  Thank you so much!

Cannot locate drivers for "Unknown Device" with Hardware ID of:

{55BC022C-955B-4D87-A88D-D3E68CBEB2F4}\CT_27B961DB-3057-49BB-BD0D-ACA9FD8FF697
ACPI\INT3397

[romerajes]

someone of HP can answer? same problem with Zbook 14

[romerajes · Accepted solution]

Fixed with this:

sp70214.exe

downloaded from here:

http://ftp.hp.com/pub/softpaq/sp70001-70500/sp70214.exe

TITLE: NXP NPC100 Near Field Proximity Drivers

VERSION: 3.7650.10422.30 REV: C PASS: 7
DESCRIPTION:
This package provides the driver for the NXP Semiconductors NPC100 Near Field
Proximity module. This package is available for supported notebook models
running a supported operating system.

PURPOSE: Routine
SOFTPAQ FILE NAME: SP70214.exe
SOFTPAQ MD5: 1323767617399e02843f10bb484599f0
SUPERSEDES: None
EFFECTIVE DATE: December 23, 2014
CATEGORY: Driver-Network
SSM SUPPORTED: Yes

PRODUCT TYPE(S):
Notebooks

HARDWARE PRODUCT MODEL(S):
HP EliteBook 1040 G2 Notebook PC
HP EliteBook Folio 1020 G1 Notebook PC
HP EliteBook 840 G2 Notebook PC
HP EliteBook 740 G2 Notebook PC
HP EliteBook 850 G2 Notebook PC
HP EliteBook 750 G2 Notebook PC
HP ZBook 14 G2 Mobile Workstation
HP ZBook 15u G2 Mobile Workstation
HP EliteBook Revolve 810 G3 G1

[548851818]

INT3397
{55BC022C-955B-4D87-A88D-D3E68CBEB2F4}\CT_27B961DB-3057-49BB-BD0D-ACA9FD8FF697

NXP NPC100 Near Field Proximity Drivers

[miholmes]

Thanks so much!  That resolved my issue!

-Michael

[martinkocs]

After install this pack windows can`t start (load)this driver. (Code 31). Any idea why?

Thanks and sorry for my bad english.