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‎05-20-2014 01:27 AM - edited ‎05-20-2014 01:36 AM

HP Recommended

Hi,

 

I'm using an EliteBook 8460p. Now when I try to enter BIOS settings, the computer asks for entering Windows account password or enroll fingerprint. Whatever I do, when password is accepted and finger print recognized, it brought me to "read-only" BIOS settings, only some settings are changable. (please refer screenshots)

 

I looked into every menu in BIOS to enable settings changing, but no glue.

 

Maybe in the past I used some kind of HP security software to lock BIOS settings.

 

Please kindly help! I need to change the boot order, as I recently attached a caddy hard disk, it also boot into the caddy, not the primary SSD.

 

Many thanks!

 

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1 ACCEPTED SOLUTION

Accepted Solutions

‎05-28-2014 01:37 AM

HP Recommended

I understand the reason now:

 

When I press F10 to enter BIOS settings, the system asks me if I want to enter BIOS as Guest User, I was always move the blue highlight to the button NO to log in, and after that it always asks me to enter the password / enroll fingerprints for nothing.

 

This time I chose YES (or the color hightlight is reversed), and I can access the full settings in BIOS.

 

That's really weird.

View solution in original post

4 REPLIES 4

‎05-21-2014 04:24 AM

HP Recommended

Any help, please?!

 

Thanks!

‎05-28-2014 01:37 AM

HP Recommended

I understand the reason now:

 

When I press F10 to enter BIOS settings, the system asks me if I want to enter BIOS as Guest User, I was always move the blue highlight to the button NO to log in, and after that it always asks me to enter the password / enroll fingerprints for nothing.

 

This time I chose YES (or the color hightlight is reversed), and I can access the full settings in BIOS.

 

That's really weird.

‎05-28-2014 06:19 AM

HP Recommended
Enter Current password

‎05-28-2014 07:14 AM

HP Recommended
System halted need password
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