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- HP Community
- Archived Topics
- Notebooks Archive
- Elitebook 8460p and external monitor/projector does not work

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04-07-2014 08:51 AM
the fix above is for intel graphics drivers. please give it a shot and test yours to confirm. I just happen to work in a company with about 60k + employees and the contract company that gives us their lease machines happen to have a LOT of 8460p laptops in their pool. So this issue has come up for us a lot.
I dont understand how HP could release newer drivers that cause the problem. I am thinking of testing the LATEST ones from intel instead of whats aval on the hp site. Maybe its just an HP issue.
04-07-2014 09:22 AM
I´ll try it and see what the result will be. I just have to confirm if this is one of those that has any problems. The driver installed is Intel HD Graphics 8.15.10.2342 from 2011.03.25, quite old ones. Don´t know what´s in the current image yet.
06-18-2015 08:19 AM
I work where we have about 80 of these. I constantly have issues with the projecting to a screen. Even though the HP site says FN + F4, this DOES NOT work for the ones I have. We use the 8560w models. So, the only thing that works for us here - make sure the projector is on, make sure the laptop is off. Then plug in the VGA cord to the laptop from the projector, or however you are connecting the two. So, your projector is on, your laptop is off, but plugged in to the projector through whatever source you have where you are. Once these steps are completed, then turn on your laptop. So far, this has NEVER FAILED. It has always worked for me here.
09-22-2015 05:58 AM
Thank you RubAnADUB!
Your solution fixed my problem where I tried to use DisplayPort to connect to my ASUS PA279q. With the old Intel Graphics Driver from 2011 this was not working at all! And with this one from 2013 it's working like a charm 🙂
Regards
04-05-2016 01:52 PM
my experience is: put the 15 pin connector in, press windows symbol and p at the same time, (windos is connecting to projejctor) then select duplicate , enter. take out the 15 pin and put it back in, 99 out of a 100 times i see the monitor of the laptop change: it shows black bars at each side of the screen, but the connection to the projector works!
05-27-2018 12:39 PM
If anyone is still looking for a solution, here is what worked for me:
Context: I switched to Linux on this old laptop for a while and then recently loaded win 7 again; along with some generic VGA adapters. It did not allow multiple monitor display.
Solution:
Step 1: Go to the following website
https://support.hp.com/us-en/drivers/selfservice/hp-elitebook-8460p-notebook-pc/5056942
Step 2: Download the following driver and run
Type:Driver-GraphicsVersion: 8.911.4.1Operating systems:Windows 7 (64-bit)Release date:Feb 7, 2012File name: sp56103.exe (174.4 MB)
Description:
This package provides the AMD Video Drivers and Control Panel forthe supported notebook models and operating systems.
Fix and enhancements:
- Provides the updated driver.
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