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05-08-2017 10:42 AM
I receive the below message when starting up laptop:
Enter Administrator Password or Power On Password.
The code is 50629002.
Can anyone help?
05-08-2017 10:44 AM
Please try this Password :
Steps to be followed:
- Use the unlock code posted above to enter the BIOS
- Disable all passwords that are enabled
- If asked for current password - type the unlock code
- For new password, just press ENTER key
- Repeat the same for verify password column.
- Then leave the BIOS by saving & exit option to save the changes.
Hope this helps, for any further queries reply to the post and feel free to join us again !!
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I am not an HP Employee
05-08-2017 11:05 AM
You are going to have to remove the RTC battery and hold down power button for about 30 seconds to delete the password. You can see hoe to remove RTC battery in service manual for your device on page 63.
Hope it helps,
05-10-2017 07:50 AM - edited 05-10-2017 07:52 AM
I have the same problem with a similar code [i 67974403]. I figured out to remove the RTC battery like you said.
At which point do you need to hold the power button?
I did it with a removed RTC battery but the only results is a blinking power LED every 5 seconds or so or my PC starting up and turning off again (due to normal "power button holding" behavior).
After this comes only a CMOS checksum error (CMOS reset), and after that the password input box again.
I took apart my laptop about 5 times now :(
05-10-2017 09:00 AM
You need to remove the RTC battery and all other power sources such as main battery and AC adapter. Then hold the power button for about 30 seconds to drain any residual charge from computer. Leave the rtc battery out for further 30 minutes and then insert the rtc battery, the laptop battery and AC adapter and power on. When booting load Bios default settings.
At next boot enter Bios and reset the time as it can cause problems with OS.
Let me know,
05-10-2017 03:24 PM
Thanks a lot for your quick response.
Unfortunately this is what I did already. I left the computer completely disconnected and disassembled over night. After I put the RTC battery, battery and AC adapter back in and turned it on, this message appeared
After a few seconds the computer resets to the password prompt again. :smileyindifferent:
Is there some kind of "default" password?
Also I tried pressing F10 during this screen, nothing.