cancel
Showing results for 
Search instead for 
Did you mean: 
ArchivedThis topic has been archived. Information and links in this thread may no longer be available or relevant. If you have a question create a new topic by clicking here and select the appropriate board.
J-Hood
New member
2 1 0 0
Message 1 of 7
1,344
Flag Post

Enter Administrator password or power on password

HP Recommended
HP 15-AY061NR

I receive the below message when starting up laptop:

 

Enter Administrator Password or Power On Password.

 

The code is 50629002.

 

Can anyone help?

 

Thank you.

0 Kudos
6 REPLIES 6
GBL84
Level 10
4,161 4,158 563 1,310
Message 2 of 7
Flag Post
HP Recommended

Please try this Password :  

 

45781024

 

 

 

 

 

Steps to be followed:

  1. Use the unlock code posted above to enter the BIOS
  2. Disable all passwords that are enabled
  3. If asked for current password - type the unlock code
  4. For new password, just press ENTER key
  5. Repeat the same for verify password column.
  6. Then leave the BIOS by saving & exit option to save the changes.

 

 

Hope this helps, for any further queries reply to the post and feel free to join us again !!

 

 **Click the White Thumbs Up Button on the right to say Thanks**

Make it easier for other people to find solutions by marking a Reply 'Accept as Solution' if it solves your problem.

 

Thank You,

GBL84

I am not an HP Employee 

0 Kudos
J-Hood
Author
New member
2 1 0 0
Message 3 of 7
Flag Post
HP Recommended

Thank you for the quick response.  Unfortunately, that did not work.  It says invalid password.  Not sure if it matters or not, but there is an "i" in front of the code that it gives me.  Picture is attached.error.JPG

0 Kudos
iomare
Level 15
Level 15
11,206 11,146 2,207 4,495
Message 4 of 7
Flag Post
HP Recommended

Hi,

You are going to have to remove the RTC battery and hold down power button for about 30 seconds to delete the password. You can see hoe to remove RTC battery in service manual for your device on page 63.

 

http://h10032.www1.hp.com/ctg/Manual/c05087748

 

Hope it helps,

David

 

 

0 Kudos
krimsch
New member
3 3 0 0
Message 5 of 7
Flag Post
HP Recommended

Hi,

 

I have the same problem with a similar code [i 67974403]. I figured out to remove the RTC battery like you said.

At which point do you need to hold the power button?

I did it with a removed RTC battery but the only results is a blinking power LED every 5 seconds or so or my PC starting up and turning off again (due to normal "power button holding" behavior).

After this comes only a CMOS checksum error (CMOS reset), and after that the password input box again.

 

I took apart my laptop about 5 times now 😞

0 Kudos
iomare
Level 15
Level 15
11,206 11,146 2,207 4,495
Message 6 of 7
Flag Post
HP Recommended

Hi,

You need to remove the RTC battery and all other power sources such as main battery and AC adapter. Then hold the power button for about 30 seconds to drain any residual charge from computer. Leave the rtc battery out for further 30 minutes and then insert the rtc battery, the laptop battery and AC adapter and power on. When booting load Bios default settings.

 

At next boot enter Bios and reset the time as it can cause problems with OS.

 

Let me know,

David

0 Kudos
krimsch
New member
3 3 0 0
Message 7 of 7
Flag Post
HP Recommended

Thanks a lot for your quick response.

 

Unfortunately this is what I did already. I left the computer completely disconnected and disassembled over night. After I put the RTC battery, battery and AC adapter back in and turned it on, this message appeared IMG_20170510_214941_0132.jpg

After a few seconds the computer resets to the password prompt again. :smileyindifferent:

Is there some kind of "default" password?

 

Also I tried pressing F10 during this screen, nothing.

 

Model: ab002ng

 

TIA

0 Kudos
ArchivedThis topic has been archived. Information and links in this thread may no longer be available or relevant. If you have a question create a new topic by clicking here and select the appropriate board.
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation