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ZFreely
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Enter Adminstrator Password or Power on Password

15-db0011dx
Microsoft Windows 10 (64-bit)

Enter Adminstrator Password or Power on Password on boot. I'm attempting to fix this issue for a customer who brought their laptop to me.

 

Laptop model: 15-db0011dx

 

Halt code is: i 58707727

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Enter Adminstrator Password or Power on Password

Welcome to the HP Support Community @ZFreely

 

Reboot and enter   65596168

 

REO

If you need further assistance please start a new post as I no longer will be a part of the HP Support Community.
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ZFreely
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Enter Adminstrator Password or Power on Password

Thank you!!

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Enter Adminstrator Password or Power on Password

Your very welcome @ZFreely

 

REO

If you need further assistance please start a new post as I no longer will be a part of the HP Support Community.
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mwaylee
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Enter Adminstrator Password or Power on Password

I have the same issue with the password work for this code

Enter Administrator Password or Power on Password on boot. I'm attempting to fix this issue for a customer who brought their laptop to me.   Laptop model: 15-db0011dx   Halt code is: i 52898007

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Enter Adminstrator Password or Power on Password

Thank you for visiting the HP Support Community.

 

According to the Community's Rules of Participation:

 

4d. No posts shall include instructions or directions intended to bypass or subvert security measures, including passwords, locking mechanisms, fingerprint scans, etc., or to bypass any safety measures.

 

Therefore, this topic is being locked. If you would like help resetting the password on your product, please Contact HP support in your region. 

 

 

I work on behalf of HP
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Note on archived topics.

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