Enter Adminstrator Password or Power on Password

[ZFreely]

Enter Adminstrator Password or Power on Password on boot. I'm attempting to fix this issue for a customer who brought their laptop to me.

Laptop model: 15-db0011dx

Halt code is: i 58707727

[REO51ST · Accepted solution]

Welcome to the HP Support Community @ZFreely

Reboot and enter   65596168

REO

[ZFreely]

Thank you!!

[REO51ST]

Your very welcome @ZFreely

REO

[mwaylee]

I have the same issue with the password work for this code

Enter Administrator Password or Power on Password on boot. I'm attempting to fix this issue for a customer who brought their laptop to me.   Laptop model: 15-db0011dx   Halt code is: i 52898007

[kevin-t]

Thank you for visiting the HP Support Community.

According to the Community's Rules of Participation:

4d. No posts shall include instructions or directions intended to bypass or subvert security measures, including passwords, locking mechanisms, fingerprint scans, etc., or to bypass any safety measures.

Therefore, this topic is being locked. If you would like help resetting the password on your product, please Contact HP support in your region.