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Archived This topic has been archived. Information and links in this thread may no longer be available or relevant. If you have a question create a new topic by clicking here and select the appropriate board.

‎03-03-2017 12:43 PM

HP Recommended
Product: Compaq cq58
Operating System: Microsoft Windows 8 (32-bit)
Keep getting a message on screen saying, enter administrator password or power on password, after 3 attempts it says, system disabled [61397006] please can you help.
5 REPLIES 5

‎03-03-2017 12:50 PM

HP Recommended

@Nikki69

 

Enter   74095028

‎03-03-2017 12:50 PM

HP Recommended

@Nikki69

 

Please enter

 

   74095028

 

Regards.

BH
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‎03-03-2017 01:24 PM

HP Recommended
It's saying that there's a problem with my hard drive now

‎03-03-2017 01:34 PM

HP Recommended

@Nikki69

 

We have been noticing that when a hard drive fails it can produce a Power-On password.

 

I was hoping that would not be the case for you.

 

Please start a new post here.

 

http://h30434.www3.hp.com/t5/Notebook-Operating-System-and-Recovery/bd-p/OS

 

Sorry @Nikki69

 

REO

‎03-03-2017 01:38 PM

HP Recommended
Thanks anyway
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