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Archived This topic has been archived. Information and links in this thread may no longer be available or relevant. If you have a question create a new topic by clicking here and select the appropriate board.

‎08-19-2017 08:36 PM

HP Recommended

@Snowkittie2000

  Hello Thank you for posting your concerns on the HP Support Forums. I have brought your matters to the attention of an appropriate team within HP. They may request for some additional information from you in order to look up your case or product serial number. Please look for a private message from an identified HP contact. Please keep in mind not to post any personal information publicly (serial numbers, phone numbers, and etc.). If you have any additional questions please send me a private message. Thank you for visiting the HP Support Forum.

I Work for HP

‎08-22-2017 03:21 PM

HP Recommended

Who is your support coordinator? I've been waiting for weeks for a call. One lied about calling.

‎08-23-2017 07:47 PM

HP Recommended

I'm having the same problem with my 17" Envy Laptop. Broken left hinge with pieces of plastic floating around the inside of the case. It's between 2 and 3 yrs old. Please have someone contact me about a soultion.

 

Regards,

Phillip

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