• ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
  • ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
Guidelines
From questions to kudos — grow your reputation as a tech expert with HP Support! Click here to sign up.
Archived This topic has been archived. Information and links in this thread may no longer be available or relevant. If you have a question create a new topic by clicking here and select the appropriate board.

‎03-25-2023 06:16 PM

HP Recommended

I am having the same issue as in the below HP support link.  But I am using a HP Thunderbolt 280 G4 dock.

 

https://h30434.www3.hp.com/t5/Notebook-Video-Display-and-Touch/Envy-x360-dual-monitor-resolution-iss...

 

I am trying to connect to two Samsung curved monitors at 3840 x 1080, which the salesman assured me i could do when I purchase the HP Envy x360.  Wasting hours on this and updated all drivers (processor, video card, monitor, and docking station).

 

What's next?

Category:
1 REPLY 1

‎03-25-2023 10:29 PM

HP Recommended

@altb 

 

There are thousands and thousands of HP Envy x360 machines around, what is yours ? Please use the following way to find out:

 

                 How to Find Your HP Laptop Model Number

 

Regards.

BH
***
**Click the KUDOS thumb up on the left to say 'Thanks'**
Make it easier for other people to find solutions by marking a Reply 'Accept as Solution' if it solves your problem.




Archived This topic has been archived. Information and links in this thread may no longer be available or relevant. If you have a question create a new topic by clicking here and select the appropriate board.
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation.
Didn't find what you were looking for? Ask the community
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.