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I am having the same issue as in the below HP support link.  But I am using a HP Thunderbolt 280 G4 dock.

 

https://h30434.www3.hp.com/t5/Notebook-Video-Display-and-Touch/Envy-x360-dual-monitor-resolution-iss...

 

I am trying to connect to two Samsung curved monitors at 3840 x 1080, which the salesman assured me i could do when I purchase the HP Envy x360.  Wasting hours on this and updated all drivers (processor, video card, monitor, and docking station).

 

What's next?

1 REPLY 1
HP Recommended

@altb 

 

There are thousands and thousands of HP Envy x360 machines around, what is yours ? Please use the following way to find out:

 

                 How to Find Your HP Laptop Model Number

 

Regards.

BH
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