Resolve Windows 10 related issues for your HP computers or printers by HP Windows 10 Support Center
Had ahrddrive crash and now I can't change my boot options , keeps telling me wrong password and then after 3 tries I get system locked messageunlock hint number 6F9C6EA7 Thank you
That is a HEX halt code and we do not have a master pass code generator for that type of code”YET.”
You will need to contact HP in your region and they should be able to send you a customized SMC.bin file which you can use at boot to reset the password.
When talking to the HP rep ask them to escalate your service request.
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