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HP Recommended
Probook 6570B
Windows 7

Hello,

 

got a laptop which doesn't recognize the ethernet driver properly (yellow exclamation mark). It's disconnected, ethernet cannot be used. Driver is showing a code 10 error ('this device cannot start').

The eventlog id: 24

source: e1cexpress

 

Uninstalled the driver and tryed the hp listet network driver (v12.2.45.5033) as well as the latest original driver from Intels website (v19.5.303.0). Also unpacked the Intel-exe and installed it manually via hardware manager.

 

Hardware-IDs:

PCI\VEN_8086&DEV_1503&SUBSYS_17AB103C&REV_04

PCI\VEN_8086&DEV_1503&SUBSYS_17AB103

PCI\VEN_8086&DEV_1503&CC_020000

PCI\VEN_8086&DEV_1503&CC_0200

 

Any suggestions?

 

BR

Michael

 

 

1 ACCEPTED SOLUTION

Accepted Solutions
HP Recommended

Once again it works.

Bios Update did the trick.

View solution in original post

9 REPLIES 9
HP Recommended

Hi,

 

Please download the right version (32bit or 64bit) and install on your computer:

 

     https://downloadcenter.intel.com/Detail_Desc.aspx?agr=Y&DwnldID=18713&lang=eng&OSVersion=Windows%207...

 

Regards.

BH
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HP Recommended

Hello,

 

thanks for the quick response.

Actually I already tried the intel version.

 

BR

Michael

HP Recommended

I have the same problem. I installed the newest version of the driver, and stil the problem. Error code 10. HP Probook 6570B

HP Recommended

Hello,

 

I've got the same issue here. Have you found a solution for it?

 

Best regards

André

HP Recommended

Unfortunatelly I did not. Yesterday I tryed a newer driver, I think from August. Didn't help.

I try to reinstall the whole system.

HP Recommended

I had to replace the motherboard... It was motherboard problem  😞

The drivers wont be help with this problem.

HP Recommended

Reinstalled the complete system. Now it works.

HP Recommended

Back to square one!

 

Stopped working after I installed 208 Windows Updates!

 

### Edit ###

Funny thing. When it worked it worked with Linux (live CD) as well but now it doesn't work either.

HP Recommended

Once again it works.

Bios Update did the trick.

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