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HP Spectre x360 Convertible 15-ch0xx

Since purchase, I have found the fans on my HP Spectre x360 Convertible 15-ch0xx to be extremely irritating and am unsure as to whether it i just my laptop with the problem or if every laptop of this model experiences it. There seems to be 5 distinct speeds which the fans can take up:

1 - noticeable noise but bearable

2 - fairly loud

3 - loud

4 - very loud

5 - like a jet engine

The 1st speed occurs when booting my laptop up and it remains for about a minute of use. The 2nd speed kicks in after this even if I have only 1-2 internet tabs open. The third speed comes about with multiple tabs open. The fourth with several programs open and the fifth when using the laptop whilst charging.

 

I have checked the task manager when the fans get loud and nothing even seems close to maxing out, so I am unsure as to why the fans get so loud so quickly. Most the reviews I read before purchase said that the laptop runs quietly for the most part, except from when performing activities like heavy gaming (which I don't do). Is this likely to be a fault with my laptop and, if so, would it be fixed if I sent it back (it is still under warranty).

 

On a separate note, the battery life on my laptop has also been extremely disappointing. It drains about 1% per minute whilst watching a youtube video on 90% brightness, with the laptop on power saver mode and with only 1 tab open. Is it possible that this is also a fault with my laptop?

 

"HP COMMUNITY TEAM NOTE"

 

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3 REPLIES 3
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...

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Hi @sk_

 

Welcome to the HP Support Community. 

 

I have brought your issue to the attention of an appropriate team within HP. They will likely request information from you in order to look up your case details or product serial number. Please look for a private message from an identified HP contact. Additionally, keep in mind not to publicly post personal information (serial numbers and case details).

 

Thank you for visiting the HP Support Community. 

 

Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.

Click the “Kudos, Thumbs Up" on the bottom right to say “Thanks” for helping!

 

Have a great day! 

Asmita
I am an HP Employee

HP Recommended

Hi community!

The following link may also help you:

 

Silence Your Laptop Fan Noise

 

SofiaML
HP Support Community

I work on behalf of HP.
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