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- FBI-debug mode

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02-13-2017 07:00 PM
Product: Hp notebook
Operating System: Microsoft Windows 10 (64-bit)
I tried to do a restore or recovery and it popped up with the FBI debug mode and says a really bad thing happened My computer will not let me do anything with it except for turn it off
1 REPLY 1
02-14-2017 10:38 AM
Hello;
Allow me to welcome you to the HP forums!
Sorry for the bad news, but this is a known virus infection, and in these cases, there are the steps you need to follow: http://h30434.www3.hp.com/t5/Desktop-Software-and-How-To-Questions/I-think-I-have-a-virus-what-can-I...
Good Luck
I am a volunteer and I do not work for, nor represent, HP

† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation.
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