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Archived This topic has been archived. Information and links in this thread may no longer be available or relevant. If you have a question create a new topic by clicking here and select the appropriate board.

‎11-27-2011 07:52 AM

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Presario V6000 running XP Media Center - How do I reset the laptop to factory settings without the recovery CD (which I can't find)?  It is running so slow I want to start over.

8 REPLIES 8

‎11-27-2011 08:04 AM

HP Recommended

Welcome to the HP Forum! 🙂

@kriswick wrote:

Presario V6000 running XP Media Center - How do I reset the laptop to factory settings without the recovery CD (which I can't find)?  It is running so slow I want to start over.

Please identify your notebook with the entire product name/number. Start the HP Support Assistant and provide the number at the bottom of the screen.

 

Kind regards,
erico


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‎11-27-2011 08:44 AM

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P/N RG298UA#ABA.  BIOS Version HP F .3D  Do you need the S/N?

‎11-27-2011 09:52 AM - last edited on ‎02-21-2017 03:55 PM by HP Administrator

HP Recommended

No serial number required.
Thanks for the ID.

 

If you have not modified the partitions  the following should work.

"

  1. Press the Power button to start the PC, and then press the f11 key when the standard BIOS prompts are displayed on the black screen.
    NOTE:Pressing the f11 key during the startup on a computer with an HP factory image will start the system recovery process even if the prompt is not displayed.
     
  2. If the HP Recovery Manager can access the recovery partition on the hard drive, a prompt to backup the user files before beginning the recovery is displayed. Follow any on-screen instructions.
  3. If the HP Recovery Manager cannot access the hard drive to fix any system errors, you will need to use the personalized recovery disc that you created to recover the hard drive to its original condition.
  4. If you have not created the personalized recovery disc, or the discs are corrupted, you can order a replacement recovery disc from HP.
  5. When the Recovery Manager starts, follow the step-by-step recovery instructions shown above.

"

Best regards,
erico


I am a volunteer forum member. If my suggestion helped you solve your issue, help others by marking that post as the accepted solution. Say thanks by clicking on the Yes button next to the "was this reply helpful?"



‎11-27-2011 02:30 PM

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Fantastic news.  This is my wife's laptop and now she wants to wait until next weekend to do this as she doesn't want to miss Cyber Monday sales.  Will let you know how it goes next weekend.

 

Thanks so much.

‎11-27-2011 06:47 PM

HP Recommended

Has your wife ever burned a Recovery set using HP Recovery Manager software in Start,All Programs? If not you should be able to do so now,Be sure to use good quality DVD+R such as Sony disks.

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‎11-29-2011 03:18 PM

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No, I haven't burned a CD backup but will this weekend when I work on her laptop.  Thanks for the heads up.

‎12-13-2011 06:01 PM

HP Recommended

TADA!  Works like a charm, no more bogging down.  Thanks so much for your help!

‎04-18-2014 01:38 PM

HP Recommended
@kriswick wrote:

Presario V6000 running XP Media Center - How do I reset the laptop to factory settings without the recovery CD (which I can't find)?  It is running so slow I want to start over

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