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- Notebooks Archive
- Failed- Replace hard disk 1, error code 1008

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11-19-2014 10:32 PM
I have a Compaq Presario C700 laptop model # C714NR running vista, and recently I have been having trouble getting anything started on regular mode. I can do some stuff on safe mode. I ran the scan and the message appeared after 2%. Not sure what caused it to start messing up. It is no longer under warranty and I do not have any type of recovery cd. I dont need to back up any files, as it was a spare laptop and didnt really have anything on it, but still worth getting fixed. I am not sure what to do in terms of after getting an appropriate hard drive, what happens once its installed, would I need to reinstall windows vista, if so, I do not have any disk for that. Just a little advice is all I am looking for. Thanks
11-20-2014 01:13 AM
Could be due to Application or driver conflicts, virus issues, file corruptions due to incompatible applications, improper shutdowns, update failures due to conflicts, sudden power surges, if notebook is dropped etc..
HP will provide a replacement Hard Disk Drive if the Notebook warranty is Active, If not you need buy a SATA Hard Disk Drive from a retail shop nearby
Please make sure you are getting at least equal capacity as the original one in order to use Recovery Disks. If you need you can buy a larger, but not smaller capacity Hard Disk Drive. For example if you have a 500GB Hard Disk Drive you can upgrade it to 750GB Hard Disk Drive but not 320GB Hard Disk Drive
Please try the below shown troubleshooting steps once:
Step 01. Remove the battery and unplug the AC/Power Adapter
Step 02. Press and hold the Power button for more than 30 Seconds
Step 03. Plug in the AC/Power Adapter (leave the Battery out for now)
Step 04. Press the Power button and check if the Unit works normal
If the above mentioned steps does not help, then you can try reseating the Hard Drive on your Notebook
If the issue persists again please Contact HP if your HP Notebook is under warranty, HP would replace the Hard Disk Drive and provide you a Recovery media to restore factory operating system after replacement (if you've not yet created Recovery Discs/USB Media)
Note: Back up all the personal data to an external drive if it's possible. Otherwise you could connect the failed HDD via SATA to USB adapter with another PC or same PC after replacement of HDD & re-installation of OS and try copying /recovering the files.
Please click on the link In order to Identify, Prevent, Diagnose & Recover from Drive Failures on HP Notebook Hard Drives & Solid State Drives :
http://h10032.www1.hp.com/ctg/Manual/c02876562.pdf
Please check your notebook warranty to verify the status and order a new Hard Disk Drive
Hope this helps, for any further queries reply to the post and feel free to join us again
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Thank You,
K N R K
Although I am an HP employee, I am speaking for myself and not for HP
11-22-2014 10:32 PM
I tried all of those steps and now the laptop wont let me do anything. Not even in safemode. I am going to have to order a new harddrive. The laptop ran windows vista 32 bit, but I am wanted to upgrade to windows 7. How do I go about doing that exactly? Or if I want to reinstall windows vista back on there, but I do not have the recovery disk, how do I get one for cheap and where. Thanks.
