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Archived This topic has been archived. Information and links in this thread may no longer be available or relevant. If you have a question create a new topic by clicking here and select the appropriate board.

‎05-18-2017 12:51 PM

HP Recommended
Product: Pavilion G6
Operating System: Microsoft Windows 10 (32-bit)
Hello i am trying to understand what the Failure ID UBX70C-6BD8LA-MFPX0K-06UU03 means? I ran the diagnostic test and I see my hard drive 1 failed. Just trying to see what the next steps to take to, to complete or find out what the issue is. Thanks.
2 REPLIES 2

‎05-18-2017 01:36 PM

HP Recommended

The hard drive has failed/is failing and will need to be replaced. If you are still in warranty HP will replace it. If not a retail 2.5" laptop SATA hard drive can be used. Just be sure to get one of at least equal capacity as the original in order to use HP Recovery Media to install Windows. It can be larger, but not smaller capacity.For instance if you have a 500GB hdd you could use a 750GB hdd but not a 320GB hdd.

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‎05-18-2017 01:38 PM

HP Recommended
If you need more help selecting/replacing the hdd post back with full Model & Product Number as listed on the Service Tag attached to bottom of laptop.
 

 

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