Failure configuring Windows updates. Reverting changes. Do not turn off your computer

[allantravasso]

hie

• Product Name            :-HP Pavilion g6-2202tx Notebook PC
• Operating System      :- windows 8 pre-installed

i just factory reset my hp pavilion g6 laptop with recovery media  and after reset i tried to update and it showed downloading updates and its on 0% for half hr then updates where downloaded and installed and duringin restart i get this messege :- "Failure configuring Windows updates. Reverting changes. Do not turn off your computer"  for more than 1hr

please help

regards,

Allan

[Futoji]

Hello Allan,

I see that you're getting a message after using recovery media and doing updates that windows is failing the updates and reverting. That this has last for over an hour. I will try to help you with this.

If you haven't yet, you may want to try this: Performing a Hard Reset or Forced Reset

Looking into this issue for you, I was able to find this post on the EightForums.com: Windows update: Failure configuring Windows Updates. Rever.

Through a few posts, it leads to disabling Secure boot in the BIOS, then running the updates and then to re-enable secure boot.
This document: Secure Boot (Windows 8), can help you with how to do that.

Please let me know if this helps, thank you for posting on the HP Forums.

[allantravasso]

Hi Futoji,

i tried this before you replyed to me :-

• Type Windows key + R
• Type in msconfig.exe and hit enter
• Select the Services tab on the top
• Check the box on the bottom that says Hide all Microsoft services
• Click Disable all
• Do an “Update and Restart” of the computer

 At this point, the updates installed fine upon reboot. It should be noted that after rebooting, those services you unchecked may all be running again, which is fine.

i found this on : http://wafflesatnoon.com/a-solution-to-the-failure-configuring-windows-updates-windows-8-issue/ and 

http://answers.microsoft.com/en-us/windows/forum/windows_8-windows_update/windows-8-update-failing-o...

sir sud i do hard reset ???

and help me with this please i perfomes recovery because of the below problem which is still not resolved yet even after factory recovery and i surfe the whole net for the solution but cudnt find 😞

• Product Name            :-HP Pavilion g6-2202tx Notebook PC
• Operating System      :- windows 8 pre-installed

I am facing problem connecting to my WIFI network ... sometime i am able to connect to WIFI network but on right side i get a red cross on the network which i am connected to and i get this message "The settings saved on this computer for the network do not match the requirements of the network".

and if i disconnect and click on forget my connection i am not able to reconnect it shows this message :- "the security code entered is incorrect please try again"  and sometimes it gets disconnected automatically and i am not able to connect only.

Regards,

Allan

[Futoji]

Hi Allan,

For the wireless issue you seem to be having with connecting to your network, please take a look at this document: Troubleshooting Wireless Network and Internet (Windows 😎.

If you've tried troubleshooting the issue already, you may have attempted some of the steps. However, I would still like you to read it over. There's troubleshooting steps not just for the Notebook, but also the network in general that may help to determine if there's a faulty network card, or may an issue with the router/modem.

Please let me know if this is able to help you out.
Thanks for the reply.

[chanelsexy69]

Hello im getting a message that says `failure configuring windows updates reverting changes ` and the hole screen is blue it will not let the laptop start or even go to the home screen so I'm not sure what I can do??? Its been frozen on this for 2 days I've even turned off the laptop a few times and same things took the battrey out and it don't help ... can someone please help me

[Futoji]

Hello,

I see that you're also getting an error "failure configuring Windows updates, reverting changes". I will try to help you with this.

I would like to start by first directing you to my earlier post. Have you tried everything suggested here? If not please start with that.

Let me know if it helps or not. If it does not, please provide me with the Model and Product number of your Notebook. Thank you for posting on the HP Forums.

[chanelsexy69]

i have tryed all that i can its hard for me to do anything because it is frozen on that screen i can click or type anything it just has dots going around in a circle like its trying to load and it wont i will not move past the blue screen cant even get to the home page i have a hp envy m6 notebook pc thank u so much

[Nick_]

I asked Microsoft for support with my recently purchased HP 2000-2d54TU. It came with Windows 8 and I started the Windows Updates. It failed with error "Failure configuring Windows updates. Reverting changes". The messages stayed on screen for (probably) one to one and a half hours. I thought the computer is frozen (Microsoft said it should take about 30 minutes to revert the changes) and I restarted it. After restart, it got immediately in Windows Update mode and the same message appeared on screen. I contacted Microsoft online for help. During the conversation, eventually the laptop finished to revert the changes so I left the tech take control of the Windows Update process.

He followed the process as given here http://answers.microsoft.com/en-us/windows/forum/windows_other-windows_update/windows-update-error-c...

Now it all appears to be fine (updates are complete) and he informed me that the cause of the Windows Update failure was the firewall in the Norton Internet Security software, which prevented the updates to perform correctly.

HP laptop came by default with Norton installed. On one hand, Windows should have not allowed to run the updates while the third party firewall was still active and on the other hand, HP should mention in their support that this could be a possible cause of Windows Update failure.

Cheers,

Nick

[allantravasso · Accepted solution]

hi

Online troubleshoot worked ....

thanks u

regards,

Allan