File system error -2018374645, for pictures!

[julianasech]

When I try to open my photos, every photo I try to open in my pictures file it cannot open because of file system error -2018374645. Please help me to fix this issue, thank you!

[Sizzlingsum_13]

Hello@julianasech

Welcome to the HP Forums.I would like to take a moment and thank you for using this forum, it is a great place to find answers.As I understand you have you've file system error on your PC.Thank you for sharing the issue detailsI'll be more than glad to help you out.

File System Error’s are usually caused by Disk Related Errors which can be due to bad sectors, disk integrity corruption or anything else related to the storage sector on the disk. Luckily, the fix for File System Error  (-2018375670) is an easy one with a chkdsk command.

To run the chkdsk command, Hold the Windows Key and X. Choose Command Prompt (Admin). Type chkdsk /f and press Enter. You will then be asked to type in either Y or N if you wish to schedule the Disk Checking when the System Restarts.

Choose Y and then type shutdown /r and press Enter. The system will then reboot and you will be able to see the disk checking take place.

After performing the above step I request you to run the hard drive test and check the status. 

Hope this helps, for any further queries reply to the post and feel free to join us again.

Cheers, have a nice day.

If this helps, please mark this as “Accepted Solution” as it will help several others with the same issue to get it resolved without hassles.To simply say thanks, please click the "Thumbs Up" button to give me a Kudos to appreciate my efforts to help.

[OrbeaScott]

Tried to open JPEG file and it prompts USer\XXXX\desktop\thumbnail.jpeg

File system error (-2147163890)

Tried to run chkdsk/f  in command prompt but it mention I do not have sufficient privilages. Please help. I can only opem the Jpeg in PAINT but thats troublesome when I need to view JPEG or to print it out

[kevin-t]

Hello,

Thank you for posting in this thread. Unfortunately based on when the last response was made, I have closed this thread to help keep comments current and up to date. We recommend starting a new thread for your issue. 
To be more helpful with your post, you can add key information if you desire: 
1. Product Name and Number (please do not post Serial Number)
• Example: HP Pavilion DV2-1209AX or HP Deskjet 3000 Printer CH393A
2. Operating System installed (if applicable)
• Example: Windows XP, Windows Vista 32-bit, Windows 7 64-bit
3. Error message (if any)
• Example: ""Low disk space"" error in Windows
4. Any changes made to your system before the issue occurred
• Examples: Upgrading your Operating System or installing a new software; or installing new hardware like a printer, modem, or router.
If you have any other questions about forum posting, please feel free to send me a private message!

Thank you