Finger Print reader not working

[bez_zek]

I have a HP pavilion dv6 that runs window 7, the finger print sensor is not working!

I have installed the Validity Sensor Driver: ftp://ftp.hp.com/pub/softpaq/sp45001-45500/sp45050.exe and Digital Personal Fingerprint Reader Software: ftp://ftp.hp.com/pub/softpaq/sp50001-50500/sp50048.exe

When i complete the reader software i get a message saying - the system cannot verify that the fingerprint reader is installed, instsall driver.

Can anyone provided me with a link to intall this driver or to fix my problem?

Thanks

[Daniel_Potyrala]

Hi,
Please write your notebook product number (p/n) and country of purchase.

Resource:
How to Locate the Notebook product number (p/n)

[ßôo]

i have the same problem my model is

hp pavilion dv7-4173us os windows 7

it keeps telling me not detecting reader idk what to do but i miss it :{

[Daniel_Potyrala · Accepted solution]

@ßôo

Hi,
Check the link below:
HP SimplePass Identity Protection, Validity fingerprint and Windows 7

[ßôo]

   @  Daniel

ty so much it works again :} it was driving me insane LOL.

[xelastik2002]

hi I have the Pavilion dv7-3225dx and my finger reader is not working i have installed the driver but nothing PLEASE HELP!!!!!

[Daniel_Potyrala]

@xelastik2002

Hi,
Please write your notebook product number (p/n), which system are you using and country of purchase.

Resource:
How to Locate the Notebook product number (p/n)

[ndibassa]

Hello,

I have a similar problem

HP DM4- 3025tx

Bought in China

Using windows 7 ultimate (but i changed from original windows home basic...)

Thank you

[ndibassa]

Sorry, just a quick correction

Product name: hp pavilion dm4 A9R87PA#AB

[Daniel_Potyrala]

@ndibassa

Hi,

Answer on your question is already written by me here.