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Archived This topic has been archived. Information and links in this thread may no longer be available or relevant. If you have a question create a new topic by clicking here and select the appropriate board.
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I had full control of the laptop BIOS, but did a factory security reset and after that I can’t change my pre boot password.

Please help, I tried logging in with the BIOS ADMINISTRATOR password but it locks me out.

sn: [edited by Moderator]

 

Thank you.

 

3 REPLIES 3
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Hi mmadarie,

 

Thank you for visiting the HP Support Forums. I'm sorry to inform you that your post has needed some editing to remove personal information such as the Serial Number in your Post. From our Rules of Participation:

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I work for HP
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MM.

 

For BIOS or power-on passwords.

 

There are no master password generators for ProBooks or EliteBooks.

 

You will need to contact HP.

 

http://www8.hp.com/us/en/contact-hp/ww-contact-us.html?jumpid=reg_r1002_usen_c-001_title_r0003

 

Or look at this link.

 

http://forums.mydigitallife.info/threads/49497-HP-Probook-Elitebook-BIOS-Password-Reset-Utility

 

Or replace the BIOS chip.

 

 http://www.ebay.com/itm/UNLOCK-HP-ELITEBOOK-BIOS-PASSWORD-CHIP-8470p-8470w-8570p-8770w-8570w-9470m-2...

 

REO

 

I must inform you that these services are not endorsed by HP, and that HP is not responsible for any damage that may arise to your system by using these services. Please be aware that you do this at your own risk.

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Hi.. i have same problem - would be the soution straight forward by calling HP service center through online support to get the bios password reset - i even cant update the bios now. is there a general password come with this model like admin or so comes with the new HP elite folio laptop .. since i dont recall i made one for bios. i would me much appercced if it could be solved eaisly.

 

Thanks.

 

waleed

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