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‎05-04-2017 11:21 PM

HP Recommended
Product: Hp2000 notebook
Operating System: Microsoft Windows 7 (64-bit)
Don't know password. No. Recovery tool disc
2 REPLIES 2

‎05-05-2017 12:27 AM - edited ‎05-05-2017 12:36 AM

HP Recommended

 

Two options that I see.

 1- Immediately after powering on start tapping the F11 key to boot into recovery to do a System Recovery (reinstall):

https://support.hp.com/us-en/document/c01867418#AbT3

 

2- Use a password reset disc:

https://www.lifewire.com/how-to-recover-passwords-using-ophcrack-livecd-2626168

> Once you are back into Windows make your Recovery Disc  

https://support.hp.com/us-en/document/c01867124

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‎05-07-2017 03:17 PM

HP Recommended
Thank you for your response. I remembered my password and got my notebook open.
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