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Archived This topic has been archived. Information and links in this thread may no longer be available or relevant. If you have a question create a new topic by clicking here and select the appropriate board.

‎08-08-2013 01:51 PM

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A friend gave me his old laptop because it didn't work. HP G61-327CL. When you try to turn it on, the power/charge/dvd lights at the bottom left just flash 3 times. The middle (charge) light seems to be brighter than the other 2, so it's possible that's actually the only one flashing, but I have no clue. The charging light comes on when it's plugged in. I've tried a hard reset, after which it gives four flashing lights, the last one being held for a second.

Any help would be appreciated! :) 

4 REPLIES 4

‎08-08-2013 02:41 PM - last edited on ‎04-20-2016 08:54 AM by HP Administrator

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Hey Tyeillin,

Going by what you said, it seems like there is a graphics card issue with that notebook. Take a look at this document for info: http://support.hp.com/us-en/document/c01443366

If that matches up with what you are seeing, then the unit will need repair - either a new system board and/or graphics card.
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‎08-08-2013 06:52 PM

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Is only replacing the GPU in a laptop even possible? 

And could you potentially estimate a repair cost? Even if the warranty was still valid (which it's not), I've taken it apart.

‎08-09-2013 09:53 AM

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Some laptops have integrated graphics (GPU is integrated onto the system board), others have discrete graphics (GPU is its own seperate card). Your particular configuration has integrated graphics, so the entire system board would have to be replaced.

 

Unfortunately, I'm not able to estimate repair costs, you'll have to contact HP Support directly (1-800-HP-INVENT) - please have your serial number ready for them so they can get the exact details.

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‎10-10-2014 04:30 AM

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i hade the same problem and i just replaced my PSU and let it charge the battery for a while and that resolved the problem

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