General Windows 7 Upgrade Guide for HP Laptops

[CherylG]

@LutherH

You are very welcome.Happy to hear the guide has helped in your upgrade efforts. This guide is a companion to the XP Downgrade Guide which Rakhmad Siregar and I co-authored also. You may find it useful to bookmark as well for yourself or others. While many are moving on to Win7, the XP Guide continues to be quite popular.

[BeeVee]

Amazing support here. I've had some  similar issues with my upgrade to windows 7 for my dv3t-2000. This  notebook has been troublesome but have always found great answers here from Cheryl and the bunch. This is my business computer so I need this thing up and running constantly for web development!

[MisterE]

Cheryl,

Seems you are a miracle worker around here. Hoping you can help me with an issue. My girlfriend has a Compaq v6500z cto laptop that I have upgraded to windows 7. everything works except the audio. i have done everything. windows updates, downloaded conexant and realtek drivers from their website, chatted with 2 different hp techs.

i am running out of ideas. not really sure where to go. i have no clue what audio chipset this laptop even uses. the p/n is rs140av. if i look in device manager all i see is 2 things that say unknown  device. i think the other one is the quicklaunch buttons. not too concerned about that. just wanted to see if there is any audio driver for me.

thanks so much!

[CherylG]

The v6500z has Conexant Audio. Hopefully one of the drivers here will work for her model:

ftp://ftp.hp.com/pub/softpaq/sp40001-40500/sp40170.exe

ftp://ftp.hp.com/pub/softpaq/sp37501-38000/sp37732.exe

[MisterE]

Cheryl,

Thanks for the quick response!

I did try both of those drivers and I get the same error message:

Driver Instalation Failed: Could not find the device for this driver

The strangest part is if I go into Device Manager, nothing shows up as missing a driver. I do not have a field that says sound, video, gaming (which is where the audio would be).

Does this sound more like a hardware issue than anything?

I am running Windows 7 32bit (upgraded from Vista).

Thanks so much!

[CherylG]

It could actually be a corrupt OS install. When you did the upgrade from Vista did you do an Upgrade install or the custom Clean install? I would probably just start over with a clean install...being careful to install as first driver Nvidia chipset, sp37730

[MisterE]

Yea it was a clean install. Everything seems to work just fine minus the audio. I will see if the gf will let me mess around with her laptop again to try to format it and install the below mentioned chipset drivers.

What the strangest part is that it shows a speaker in the bottom right tray with a red x on it, indicating no sound device detected. If I go into the device manager, nothing shows up.

I will let you know. I am starting to think that there is not a driver out there that works with Windows 7 and her mobo to support the audio.

Thanks Cheryl.

[CherylG]

Before doing the new install, try one last thing>>

1-remove power cord and battery

2-press power button for 30 seconds

3-reinstall only power cord for first startup

4-power on

[MisterE]

Tried the battery trick. No go.

I reformatted it also, again nothing. Starting to think I am out of luck.

[ahassanj]

I have an HP HDX X16T-1200 CTO Premium Notebook PC. I had windows vista as my default windows installed on it and used it for about a little more than an year. About a week back, i decided to install windows 7, and that is when i started getting problems with my laptop. On first night, the laptop worked fine, but the next day, it started showing signs of slowing down after about 30 min of run time. I restarted it several times, but no use. Later i shut it down for a while, and started it again, and it was fine, but again after 30 min, same performance deterioration took place. In task manager, i observed that cpu usage was very high, even though nothing unusual was running. Later i found out that the problem was due to overheating. The thing is that above 60 degrees, the performance of CPU degrades. The laptop ran absolutely fine on Vista. I have installed all the drivers needed from HP site:

http://h10025.www1.hp.com/ewfrf/wc/product?product=3884580&lc=en&cc=us&dlc=en&lang=en&cc=us

Now i dont want to(rather CAN NOT) revert back to vista, coz i deleted the recovery 😞 ..

Is there any way i can run windows 7 ultimate on my laptop without having this issue?