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- Got new battery, still won't turn on

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03-13-2015 07:31 PM
03-16-2015
03:02 PM
- last edited on
03-14-2017
03:39 PM
by
OscarFuentes
Hi @Jvbacha89 ,
Thank you for visiting the HP Support Forums and Welcome. I have read about your HP 2000 Notebook and getting a blank screen on startup. Try performing a hard reset.
When performing a hard reset please note remove any and all USB devices. Disconnect all non-essential devices.
Here is a link to computer won't start for Windows 8. Did you replace any of the hardware?
Have you tried a different walloutlet or a borrowing a different AC adapter?
Please let me know how this goes.
Thanks.
Please click “Accept as Solution ” if you feel my post solved your issue, it will help others find the solution.
Click the “Kudos, Thumbs Up" on the bottom left to say “Thanks” for helping.:smileyhappy:
I work on behalf of HP
03-21-2015 08:17 AM
Hi,
You need to charge ur replacement battery for at least 8 to 9 hrs and then try again..
If nothing, then Check this - After you take out the battery from the laptop and when you try to put ur battery back in, the battery LED Light should blink (atleast once).. If yes, then there is some fault in the laptop's power board (and u need repair).. If no, then ur new battery is faulty. Get it exchanged..
Mark this Reply as "Accept as Solution" if it solves your problem. Click "thumb up" just to say Thanks..
Good Luck..
- Raj
