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HP Recommended
HP ENVY X211
Microsoft Windows 8 (32-bit)

hellow

My notbook is planted, so when I lanced the restory image it hangs ; and I see that the SKU in the bios is
incorrect , so how to correct it 
Thank you

 

1 REPLY 1
HP Recommended

Hi @nacim

 

Welcome to the HP Forums!

 

Thank you for posting your query in this forum, it's a great place to find answers.

 

I reviewed your post and I understand that you want to know how to insert the SKU in bios.

 

Don’t worry, we will work together to resolve this issue and It’s a pleasure to assist you in this regard.

 

I would like to inform you that you cannot insert the SKU numbers in bios and this needs to be done at the HP service center. I recommend you to contact phone support to check the available service options for your computer.

 

Here is how you can get in touch with the phone support.

 

Open link:  www.hp.com/contacthp/

Enter Product number or select to auto detects

Scroll down to "Still need help? Complete the form to select your contact options"

Scroll down and click on HP contact options - click on Get phone number.

 

Hope that answers your questions and you have a great day!

 

Take care.

 

Cheers!

The_Fossette
I am an HP Employee

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