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Archived This topic has been archived. Information and links in this thread may no longer be available or relevant. If you have a question create a new topic by clicking here and select the appropriate board.
HP Recommended
HP 2000
Microsoft Windows 8.1 (64-bit)

HP 2000 asks for Admin Password but I have none and never did.  Can you help me get into the BIOS so I can change boot to accept CD boot for new operating system.  I see where you have helped others once the System Disabled comes up.  My disable code is:    58711468       Thanks

6 REPLIES 6
HP Recommended
Please enter - 47679468

Regards,
KNRK
I work for HP
I am an HP Employee
HP Recommended

Steps to be followed:
1. Use the unlock code posted above to enter the BIOS
2. Disable all passwords that are enabled
3. If asked for current password - type the unlock code
4. For new password, just press ENTER key
5. Repeat the same for verify password column.
6. Then leave the BIOS by saving & exit option to save the changes.

Troubleshooting:
Incase if the Password doesn’t work please try a Hard Reset as follows.

1. Shut down the notebook

2. Unplug the AC Adapter and then remove the battery

3a Hold down the Power button for 30 seconds

4. Plug in the Power/AC Adapter (Leave the battery out for the moment) & Start the Notebook

5. If you now see a password box, Please type the same Password I shared before and press enter

Hope this helps, for any further queries reply to the post and feel free to join us again

**Click the KUDOS star on left to say Thanks**

Make it easier for other people to find solutions by marking a Reply 'Accept as Solution' if it solves your problem.

Thank You,
K N R K
Although I am an HP employee, I am speaking for myself and not for HP

I am an HP Employee
HP Recommended

Thanks so much.  The code worked and I could change the boot sequence.  My HP 2000 has corrupted Windows 8 and will not start.  I have tried booting from the Windows 8 Cd.... it will not boot from the CD.  It also will not run the recovery partition.  What can I do?  What needs to be done to repair this?  I can't fix it if I can't get it to boot.  Thanks again.

HP Recommended

 

Hi,

 

To start with the DVD or flash drive is necessary to disable the secure boot

 

HP PCs - Secure Boot (Windows 😎 | HP® Support

 

 

Regards

HP Recommended

 

To boot from cd/dvd- immediately after powering on tap the Esc key. From the menu that appears tap F9 Boot options. Use the arrow key to scroll down to cd/dvd and tap Enter key.

 

Btw- Sounds like the hard drive may have failed and will need to be replaced. This can trigger the sudden request for a password when none was set. It would also explain why Recovery partition will not boot.

 

 If you are still in warranty HP will send a replacement. If not a retail laptop SATA hard drive can be used. Just be sure to get one of at least equal capacity as the original in order to use Recovery Discs. It can be larger, but not smaller capacity.For instance if you have a 500GB hdd you could use a 750GB hdd but not a 320GB hd

**Click Accept as Solution on a Reply that solves your issue**
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HP Recommended

OK... got a temp replacement HDD (160GB), installed Windows 7 and all went well.  Got a used replacement 500GB HDD to install Windows 8.  The laptop will not recognize the 500GB HDD and says "'Windows cannot be installed to this disk. This computer's hardware may not support booting to this disk. Ensure the disk's controller is enabled in the computer's BIOS menu."  I am not sure what has to be enabled.  Have checked the EUFI and all seems well but still, cannot install Windows.  The 500GB HDD shows 0 partition so it appears to be ready to install Windows.  What can I do?  Thanks.

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