• ×
    Information
    Windows update impacting certain printer icons and names. Microsoft is working on a solution.
    Click here to learn more
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
  • ×
    Information
    Windows update impacting certain printer icons and names. Microsoft is working on a solution.
    Click here to learn more
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
Guidelines
The HP Community is where owners of HP products, like you, volunteer to help each other find solutions.
Archived This topic has been archived. Information and links in this thread may no longer be available or relevant. If you have a question create a new topic by clicking here and select the appropriate board.
HP Recommended
HP 250 G4
Microsoft Windows 7 (64-bit)

I have W7 Home Premium x64 installed but most of the drivers on the HP support page will not install.

 

For example, I tried all 3 VGA drivers listed but no luck.

 


Can anyone confirm that Windows 7 and drivers will run on a HP 250 G4 Notebook - or do I need
Windows 8 / Windows 10 ?

 

Thanks.

6 REPLIES 6
HP Recommended

Hi:

 

What processor does your notebook have?

HP Recommended

i3-5005U

HP Recommended

Then you want to use the chipset and graphics drivers labeled as Broadwell.

 

You may need to reinstall W7 and start from scratch.

 

There is full support to run your notebook on W7 x64, W8.1 x 64 or W10 x64.

HP Recommended

That's good news - thanks for your help!

HP Recommended

Hmm .. I'm not seeing the word 'Broadwell' on any of the drivers listed.

 

Maybe I have the wrong download page?

 

HP Recommended

You're very welcome.

 

The 2 Broadwell drivers you need to be concerned about are these...

 

Intel Dynamic Platform and Thermal Framework Client Driver - Broadwell/Haswell

 

This package contains the driver that enables the Intel Dynamic Platform and Thermal Framework firmware. Intel Dynamic Platform and Thermal Framework provide system temperature and power utilization information for the system thermal protection to function properly. This package is provided for supported notebook models running a supported operating system.

 

http://ftp.hp.com/pub/softpaq/sp71501-72000/sp71638.exe

 

Intel High-Definition (HD) Graphics Driver - Broadwell/Skylake

 

This package provides the driver that enables the Intel High-Definition (HD) Graphics in supported notebook models that are running a supported operating system. If high-definition multimedia interface (HDMI) video output is supported, this package also installs the HDMI Audio Driver.

 

http://ftp.hp.com/pub/softpaq/sp72501-73000/sp72652.exe

 

250 G4 support page for W7...

 

https://www.support.hp.com/us-en/drivers/selfservice/hp-250-g4-notebook-pc/7609933

Archived This topic has been archived. Information and links in this thread may no longer be available or relevant. If you have a question create a new topic by clicking here and select the appropriate board.
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.