HP 255 G5 Windows 7 64bit graphic driver problem

[freddie974]

Hi! I bought this HP 255 G5 without OS installed. Then I installed Windows 7 64bit. As I try, afte downloading it from HP site, to install vga driver ( http://ftp.hp.com/pub/softpaq/sp75501-76000/sp75974.exe ) , it installs quietly, I reboot, but in hardware devices VGA board still continue to be recognized as Standard VGA Board. Where I'm making a mistake ? Thanks a lot for answers!

Flavio

[Huffer]

That is the correct driver as posted on the support site. Please find the hardware ID of the display adapter:

https://community.spiceworks.com/how_to/1484-finding-drivers-by-vendor-and-device-id-s-through-devic...

We want to make sure you have an AMD video chip and we may have to walk you through a Manual or "forced" install of the driver.  

[freddie974]

This is the result of id hardware :

PCI\VEN_1002&DEV_9850&SUBSYS_82F6103C&REV_40

[Huffer]

Try the "minimal setup" direct from AMD here:

http://support.amd.com/en-us/download/apu?os=Windows%207%20-%2064

[freddie974]

Installed latest pack from AMD, with no result. Always says : Standard VGA Board 😞 Thanks for answer!

[marco_db]

I have the same problem on an equal computer. Searching on google I found a  DxDiag report from which it is deduced that the 15.301.2301.1002 version of the driver solves the problem and a READ ME file that shows that that driver version is in the HP file SP75628.exe, but I searched that file on HP sites without being able to find it.

I hope it help.

Marco

[freddie974]

Hi Marco, in the readme file it reports that this driver is for Windows 10, not for 7....

[marco_db]

... and it does not really work ...:smileyfrustrated:

[marco_db]

Hello,

... any news from HP experts ?

[valenteweb]

Good morning,

I resolved to install the driver found on internet on this SITE

There is no file configuration, it is installed by peripheral management, selecting the video card standard, updating the driver and pointing to that driver file just downloaded, now it seems ok.