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Archived This topic has been archived. Information and links in this thread may no longer be available or relevant. If you have a question create a new topic by clicking here and select the appropriate board.

‎07-26-2013 02:18 AM

HP Recommended

Hi guys!

 

So here's the deal. I bought my HP 4530s laptop 5 months ago and it was all running smoothly untill I started to play games. Since it has dual graphics (Intel HD 3000 and AMD Radeon HD 7400M Series) it only reads integrated graphics card (which is the Intel one) and not AMD, I tried to download and install drivers for the AMD graphics card and it says "unknown hardware" but I know that it is there because the drivers were showing that I have dual graphics card, but since I recently upgraded from Windows 7 to Windows 8 this problem occured and I don't know how to fix it, PLEASE HELP!

 

 

1 ACCEPTED SOLUTION

Accepted Solutions

‎07-26-2013 02:14 PM

HP Recommended

Please see the HP ProBook 4530s Notebook PC - Driver and Software Downloads page for Windows 8 drivers for your computer. If you downloaded drivers from AMD, these will not work because the drivers are customized by HP to support the switchable graphics feature. Installing the HP provided Windows 8 AMD Video Driver and Control Panel should resolve your issues.

 

Please click the white KUDOS star to show your appreciation

Frank

***** Please click the "White Kudos" Thumbs Up to say THANKS for helping *****
***** Please click the "Accept As Solution" on my post, if my help solved your issue *****
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HP a1632x - Windows 7, 4GB RAM, AMD Radeon HD 6450
HP p6130y - Windows 7, 8GB RAM, AMD Radeon HD 6450
HP p6320y - Windows 7, 8GB RAM, NVIDIA GT 240
HP p7-1026 - Windows 7, 6GB RAM, AMD Radeon HD 6450
HP p6787c - Windows 7, 8GB RAM, NVIDIA GT 240
HP ENVY x360 m6-w103dx - Windows 10, 8GB RAM, Intel HD 520

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3 REPLIES 3

‎07-26-2013 02:14 PM

HP Recommended

Please see the HP ProBook 4530s Notebook PC - Driver and Software Downloads page for Windows 8 drivers for your computer. If you downloaded drivers from AMD, these will not work because the drivers are customized by HP to support the switchable graphics feature. Installing the HP provided Windows 8 AMD Video Driver and Control Panel should resolve your issues.

 

Please click the white KUDOS star to show your appreciation

Frank

***** Please click the "White Kudos" Thumbs Up to say THANKS for helping *****
***** Please click the "Accept As Solution" on my post, if my help solved your issue *****
***** This is a user supported forum. I am a volunteer and I don't work for HP *****

HP a1632x - Windows 7, 4GB RAM, AMD Radeon HD 6450
HP p6130y - Windows 7, 8GB RAM, AMD Radeon HD 6450
HP p6320y - Windows 7, 8GB RAM, NVIDIA GT 240
HP p7-1026 - Windows 7, 6GB RAM, AMD Radeon HD 6450
HP p6787c - Windows 7, 8GB RAM, NVIDIA GT 240
HP ENVY x360 m6-w103dx - Windows 10, 8GB RAM, Intel HD 520

‎07-27-2013 06:22 AM

HP Recommended

Hi lasvegaswireman, I forgot to mention that I downloaded all available drivers from HP site for my laptop and I just don't know why those drivers will not find my AMD graphics card. When that didn't worked out, I also downloaded drivers from AMD's website and that problem is still staying unresolved. By the way, I don't know why those drivers will not find my AMD graphics card on windows 8 when it was all working in windows 7, and I double checked the device manager and on Windows 7 it was showing dual graphics card, but on Windows 8 it's showing the Intel one. I am thinking that I got ripped of from HP because of that problem and I will probably try to get my money back because I am not satisfied with that laptop. And just one more question for you (if you know the answer): Why did HP produced in the first place HP 4530s with Integrated graphics card? Couldn't you just leave the AMD one without Intel integrated graphics card?

‎07-29-2013 04:33 AM

HP Recommended

Thanks man, I forgot to check in my BIOS for switchable graphics because it was off and I downloaded those drivers that You provided works perfect for me. Thanks again!

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