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- HP Community
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- HP 4530s Probook No Display Problem

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07-17-2012 05:20 AM
I have a HP Probook 4530s less than a year old running Win 7 x64. It does not display anything but when I hook it up to an LCD screen, there's output. What could be the problem with the laptop display and is this a recurring issue for HP probooks.
Regards
07-17-2012 09:37 AM
Please define output. Do you simply mean a green light or do you see normal video? If you see normal video on the external screen, then your screen has a connection, power inverter, pinched cable, or circuit board problem in it. Things to look for are faded text or images on the screen if you shine a light from the side or top. If you see that the picture is there but just very dim, then it is probably the power inverter. If you see nothing, then it is probably the screen and maybe the connections/cable. If the external screen is also black and just the green light, then you probably have a video chip problem and it will need to be reflowed, reballed or replaced.
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07-17-2012 10:06 AM
Then you know where to look. I assume you tried the fn and screen icon to switch between screens from your keyboard. So the problem is now from the cable from the computer up through the screen. Did you see any image with the flashlight or carefully looking at it in the dark? Did anything happen to make you think you may have damaged your screen? Does the screen move freely or do you think you may have pinched the wires to the screen?
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07-17-2012 10:17 AM
I tried switiching back but without success. The laptop was in standby mode, when I powered it on again thats the way it behaved. Its never been dropped, but when u switchback its like it wants to display but no image is forthcoming. It has this darkish greyish feel similar to the side colors of this forum site.
07-17-2012 10:32 AM
My best guess without actually having the machine to take apart is that you power inverter needs to be replaced. Power inverters are not expensive (usually under $100) and can be replaced if you are reasonably handy. Do a search for replacing power inverters on google or any search engine and see how do dissemble your screen and how to replace the inverter. It may be a better idea to take it in and have a computer shop do it for you. They can also confirm what the problem is.
Reminder: Please select the "Accept as Solution" button on the post that best answers your question. Also, you may click on the white star in the "Kudos" button for any helpful post to give that person a quick thanks. These feedback tools help keep our community active, so you receive better answers faster.
05-10-2014 09:35 PM
I have this same problem, i almost scrapped it but i just kept it on the shelf for the longest time. I ran all diagnostics and at first the battery was saying it was bad but not it's saying its okay. Anyway you mentioned a video chip replacement, where do i find one and can i replace it myself?
05-17-2014 11:44 PM
I have the Hp Probook 4530s.
Similar display issue with laptop screen showing a few lines and and little dim colour display but nothing very visible.
the display on external screen is perfect and no issues at all.
I am from india and this laptop was bought from outside india so getting to buy the power invertor locally is diificult or even from the auhtorised HP service center please help what should be done.
I think as u mentioned it is either the display cable or power invertor problem.
How shall i confirm which one of them it is ?
Thanks in advance.
08-08-2014 12:59 PM
As my Probook 4530s was downloading updates the monitor appeared to go dead. Upon further examination I can see that there is a very dim message shown on the monitor. I have the laptop plugged in throughout this. I can not see what is on the monitor so cannot respond to messages. How can I correct the situation?
