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Archived This topic has been archived. Information and links in this thread may no longer be available or relevant. If you have a question create a new topic by clicking here and select the appropriate board.
deuce25
Level 1
2 1 0 6
Message 1 of 5
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Solved!

HP 620 - no sound after Windows 10 update

HP Recommended

Ever since thae last Win10 update I have no audio and the video playback is messed up. Device Manager shows audio and graphics drivers are functioning properly and audio playback device shows audio signal. I reinstalled the default audio and graphic drivers but still no go. 

 

Any ideas? I'm getting frustrated. 😞

1 ACCEPTED SOLUTION

Accepted Solutions
Zbogi
Level 3
2 2 1 19
Message 3 of 5
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HP Recommended

This is not a problem of drivers but rather RAM must follow these instructions to solve your problem,

go to msconfig click Start> advanced then check maximum memory and set the maximum size of your RAM option, finally click on OK.Et after restarting the engine BOUMMME !!!! soundarrives.I need your feedback OK.

 

Works realy

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4 REPLIES 4
etinoxa
New member
2 1 0 1
Message 2 of 5
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HP Recommended

I am experiencing same problem. After update, no sound. i was able to uninstall on this update "2017-05 Update for Windows 10 Version 1607 for x64-based Systems (KB3150513)".

 

Restarted after and it still persist.

 

Attached is a screenshot of update installed.

 

 

Update.PNG

1 person found this reply helpful
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Zbogi
Level 3
2 2 1 19
Message 3 of 5
Flag Post
HP Recommended

This is not a problem of drivers but rather RAM must follow these instructions to solve your problem,

go to msconfig click Start> advanced then check maximum memory and set the maximum size of your RAM option, finally click on OK.Et after restarting the engine BOUMMME !!!! soundarrives.I need your feedback OK.

 

Works realy

3 people found this reply helpful
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deuce25
Author
Level 1
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Message 4 of 5
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HP Recommended

Yes. I found this solution a few weeks ago but forgot to post it here. 

 

Thanks.

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Zbogi
Level 3
2 2 1 19
Message 5 of 5
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HP Recommended

I try on on another my old hp and works. So is not just for hp 620.

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Archived This topic has been archived. Information and links in this thread may no longer be available or relevant. If you have a question create a new topic by clicking here and select the appropriate board.
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