• ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
  • ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
Guidelines
Seize the moment! nominate yourself or a tech enthusiast you admire & join the HP Community Experts!
Archived This topic has been archived. Information and links in this thread may no longer be available or relevant. If you have a question create a new topic by clicking here and select the appropriate board.
HP Recommended

I purchased a HP 630 notebook product.

 

 I am using  Windows 7 Ultimate 64 bit.

 

I've downloaded and tried to use Realtek RTL8188CE 802.11b/g/n Wireless LAN Driver for Microsoft Windows and also the Wireless Assistant and followed the installation directions. The driver is still not working and I cannot connect to the internnet through wiresless. I am seekning your valuable help.

1 ACCEPTED SOLUTION

Accepted Solutions
HP Recommended

Hi,

 

Very hard to find your machine. Did uou upgrade/downgrade the machine ? Anyway, please try first:

 

   http://ftp.hp.com/pub/softpaq/sp57001-57500/sp57165.exe

 

If does not work, try:

 

    http://ftp.hp.com/pub/softpaq/sp55001-55500/sp55086.exe

 

Regards.

BH
***
**Click the KUDOS thumb up on the left to say 'Thanks'**
Make it easier for other people to find solutions by marking a Reply 'Accept as Solution' if it solves your problem.




View solution in original post

8 REPLIES 8
HP Recommended

Hi,

 

What is the model/product number of your computer ? Please also get the missing driver hardware-id and post back. The following link shows you how to get its hardware id:

 

    http://www.wikihow.com/Find-Hardware-ID

 

the following link shows you how to get model/product number.

 

   http://support.hp.com/us-en/document/c00033108

 

Regards.

 

 

BH
***
**Click the KUDOS thumb up on the left to say 'Thanks'**
Make it easier for other people to find solutions by marking a Reply 'Accept as Solution' if it solves your problem.




HP Recommended

Hi Very thanks for quick reply

 

My hardware network id is

PCI\VEN_168C&DEV_002B&SUBSYS_1461103C&REV_01
PCI\VEN_168C&DEV_002B&SUBSYS_1461103C
PCI\VEN_168C&DEV_002B&CC_028000
PCI\VEN_168C&DEV_002B&CC_0280

 

Model No is 

 

HP 630

 

Thanks & Regards 

HP Recommended

Hi,

 

Please use the following driver:

 

   http://ftp.hp.com/pub/softpaq/sp54501-55000/sp54972.exe

 

By the way, HP 630 is a series, the model/product number should be on the label at the bottom of your laptop.

 

Regards.

BH
***
**Click the KUDOS thumb up on the left to say 'Thanks'**
Make it easier for other people to find solutions by marking a Reply 'Accept as Solution' if it solves your problem.




HP Recommended

Hi 

 

when i am installing this driver i got a massage.

 


"This program might not have installed correctly."

 

And i am unable to find out mobel throug link given by you.

 

Thanks & Regards 

HP Recommended

Hi my model or product no is A9E03PA#ACJ

 

Please do the needful. 

 

Awating your favorable respose. 

 

Thanks & Regards 

 

HP Recommended

I can use internet through LAN Cable  but unable to connect through WiFi.

 

Awating your reply. 

 

Thanks & Regards 

HP Recommended

Hi,

 

Very hard to find your machine. Did uou upgrade/downgrade the machine ? Anyway, please try first:

 

   http://ftp.hp.com/pub/softpaq/sp57001-57500/sp57165.exe

 

If does not work, try:

 

    http://ftp.hp.com/pub/softpaq/sp55001-55500/sp55086.exe

 

Regards.

BH
***
**Click the KUDOS thumb up on the left to say 'Thanks'**
Make it easier for other people to find solutions by marking a Reply 'Accept as Solution' if it solves your problem.




HP Recommended

Hi Banhien,

                              Very thanks now it working fine.  Thanks a Lot.

 

Regards 

 

Mohammad Imran Khan 

Archived This topic has been archived. Information and links in this thread may no longer be available or relevant. If you have a question create a new topic by clicking here and select the appropriate board.
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.