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Archived This topic has been archived. Information and links in this thread may no longer be available or relevant. If you have a question create a new topic by clicking here and select the appropriate board.

‎10-06-2016 12:50 AM

HP Recommended
Product: HP ProBook 6550b Notebook PC
Operating System: Microsoft Windows 7 (32-bit)

My company wants me to encrypt the hard drives on all desktop computers. All are running Windows 7 Ent (x32).

When I try to enable Bitlocker to encrypt the drive it says I don't have aTPM 1.2 module.

 

My company is located in Ukraine that`s why tpm module is allowed.

When I reset security settings in bios, I have a question about reset tpm module(Press F1 if you want to reset tpm)

There is no "tpm" word at all in bios(not in security, not in show settings)

I already had updated bios to version: F.60 Rev.A 30 ноя 2015

Do you have bios with enabled tpm for  HP ProBook 6550b Notebook PC?

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