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Archived This topic has been archived. Information and links in this thread may no longer be available or relevant. If you have a question create a new topic by clicking here and select the appropriate board.

‎03-28-2017 03:29 AM

HP Recommended
Product: HP Elitebook 840 G2
Operating System: Microsoft Windows 7 (64-bit)

I'm encountering an error with the password file using de BCU provided by HP on our company laptops, since we have multiple branches and our IT departement is in one place it'd be nice if we could change BIOS settings remotely

 

see the log file below:

 

2017/03/28 10:49:54.172459 | 1088|Setting|HP::Shared::StreamLog::StreamLog| Log Severity Level >= Info
2017/03/28 10:49:54.172459 | 1088|Info |HP::Shared::StreamLog::StreamLog| Begin.
2017/03/28 10:49:54.172459 | 1088|Info |BiosConfigUtility::InitInstance| *****************************************************
2017/03/28 10:49:54.172459 | 1088|Info |BiosConfigUtility::InitInstance| **   HP Bios Configuration Utility v.   **
2017/03/28 10:49:54.172459 | 1088|Info |BiosConfigUtility::InitInstance| *****************************************************
2017/03/28 10:49:54.375235 | 1088|Info |BiosConfigUtility::InitInstance| Platform: 2216 - HP EliteBook 840 G2
2017/03/28 10:49:54.375235 | 1088|Info |BiosConfigUtility::InitInstance| BIOS version: 1.14 04/25/2016
2017/03/28 10:49:54.375235 | 1088|Info |BiosConfigUtility::InitInstance| Manufacturer: Hewlett-Packard
2017/03/28 10:49:54.375235 | 1088|Info |BiosConfigUtility::InitInstance| Unicode password supported: Yes
2017/03/28 10:49:54.375235 | 1088|Info |BiosConfigUtility::InitInstance| OS: Microsoft Windows 7 Enterprise 64-bits
2017/03/28 10:49:54.375235 | 1088|Info |BiosConfigUtility::InitInstance| OS version: 6.1.7601
2017/03/28 10:49:54.375235 | 1088|Info |BiosConfigUtility::InitInstance| Command line: ["C:\Temp\BIOS\BiosConfigUtility.exe" /Set:"config.txt" /cspwdfile:"password.bin" /log]
2017/03/28 10:49:54.375235 | 1088|Info |BiosConfigUtility::InitInstance| *****************************************************
2017/03/28 10:49:54.531217 | 1088|Error |biosconfig::Utils::ShowMessage| <ERROR msg="Corrupt format in password file:password.bin" />
2017/03/28 10:49:54.531217 | 1088|Info |HP::Shared::StreamLog::~StreamLog| End.

 

* I tried both the 32 and 64 bit application

 

* on my personal laptop(HP Probook 450 G3) it does work but when I copy the password file to the company laptops it gives the same error

 

* I couldn't find anyone with the same problem online also the error isn't named in the documentation.

 

I feel like it's just a minor detail I've missed but I have no idea what it could be, Has anyone ever had this problem and successfully solved it?

 

Kind regards,

Chris

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