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Archived This topic has been archived. Information and links in this thread may no longer be available or relevant. If you have a question create a new topic by clicking here and select the appropriate board.

‎08-01-2015 03:11 AM

HP Recommended

Just installed the latest win 8.1 version provides from this post and it just installs great. Without any issues so far:-)

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‎08-01-2015 01:25 PM

HP Recommended

Just upgraded my  HP 450 G2  laptop  to windows 10.   My fingerprint software was not compatible and  I unstalled it.

after upgrade to windows 10 fingerprint acces was dead. 

 I installed  new drivers for:  Fingerprint  with   HP sp66915  and installed scm SP71565  version 8.3.12.1991. and it works.

Windows 10 with finger authentication  at logon and more 🙂 

 

 

 

 

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‎08-01-2015 06:31 PM

HP Recommended

Hi there,

 

The links you provided have somehow expired with HP.

Could you please try link again and repost.

I would like to try hp71565 over my current version (8.39.19533) that dosen't quite work.

Thanks,

 

-zed

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‎08-01-2015 10:02 PM

HP Recommended
@Converted007 wrote:

Just installed the latest win 8.1 version provides from this post and it just installs great. Without any issues so far:-)

What version is it and could you please post the link?

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‎08-03-2015 12:45 PM

HP Recommended
@xee2001 wrote:

Hi there,

 

The links you provided have somehow expired with HP.

Could you please try link again and repost.

I would like to try hp71565 over my current version (8.39.19533) that dosen't quite work.

Thanks,

 

 

For those of you (probably Canadians) where the posted links don't work.. I Found this ftp://hpcomllb9.houston.hp.com/ftp4/pub/softpaq/sp71501-72000/ for sp71565.

 

Logoon to computer works without issue but I can't get CSM to popup the secure site icon using Microsoft Edge. Chrome does not work either.

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‎08-09-2015 07:41 AM

HP Recommended

I have the same problem . 

I can't upgrade to Windows 10 , becouse I can't uninstall HP Client Security becouse I can't stop 

HP Drive Encryption . 

 

My HDD is Samsung SSD 840 EVO

 

My current version of

HP Client Security Manager ver. 8.3.12.1991

HP Drive Encryption ver. 8.6.16.42

 

When I start HP Client Security Manager and go to Drive Encryption to stop drive encryption I see this screen:

 

I haven't any choice to disable encryption. All control are disabled . I wait about 3 days and still nothing to do ... 

 

Picture1.JPG

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‎08-20-2015 08:13 AM

HP Recommended

ZBook 17 G2 K4K44UT

HDD Samsung SSD 840 Pro

 

I had zero problems going from 8.1Pro to windows 10Pro but then I wasnt using drive encription so maybe that helped?

Steps:

>Did a backup using the Backup and Restore feature in CSM.

>Deleted my spare key

>Deleted any regestered finger prints

>Uninstalled CSM

>Upgraded to windows 10

>Uninstalled fingerprint reader driver

>Installed new windows 10 fingerprint driver

>Installed CSM 8.3.12.1991 SP71565

>Ran CSM re-enrolled my finger prints

>Setup spare key

>Restored passwords

>Rebooted to test > worked perfectly

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‎08-30-2015 09:48 PM

HP Recommended

Hi, could you please provide the link for the latest CSM version download? Thank you.

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‎08-31-2015 03:54 PM - edited ‎09-10-2015 08:02 AM

HP Recommended

**Newer version available - see post on next page**

 

ftp://ftp.hp.com/pub/softpaq/sp72001-72500/sp72449.exe

 

 

HP Client Security Manager VERSION: 8.3.12.1991
SOFTPAQ FILE NAME: SP71565.exe

 

ftp://ftp.hp.com/pub/softpaq/sp71501-72000/sp71565.exe

 

Release notes:

ftp://ftp.hp.com/pub/softpaq/sp71501-72000/sp71565.html

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‎09-02-2015 12:37 PM - edited ‎09-02-2015 12:51 PM

HP Recommended

Thank you @_Brad_, but installer stops after begin !

 

Ok, it starts after 5 minutes (really) 

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