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Archived This topic has been archived. Information and links in this thread may no longer be available or relevant. If you have a question create a new topic by clicking here and select the appropriate board.
HP Recommended

The HP Connected Printables site has not been working.

It loads for a long time, then it says "This page has a redirect loop".

Then I cannot get on to the Printables site.

I tried using Google Chrome, Safari, Opera and none of them worked.

This is my first time using Printables.

1 ACCEPTED SOLUTION

Accepted Solutions
HP Recommended

 

Hi thirtyonem,

 

Just to be sure, I checked the site--it opened up easily. You may be experiencing a problem with your internet connection. Just so we're both on the same page, here's the intro page to HP Printables:

 

http://support.hp.com/us-en/document/c03614219

 

One thing you want to make sure of is a web-compatible printer. Yes, printer. Here's a list of printers that support HP Printables:

 

 http://support.hp.com/us-en/document/c02814760

 

Hope this helps.

 

I work on behalf of HP.

View solution in original post

2 REPLIES 2
HP Recommended

 

Hi thirtyonem,

 

Just to be sure, I checked the site--it opened up easily. You may be experiencing a problem with your internet connection. Just so we're both on the same page, here's the intro page to HP Printables:

 

http://support.hp.com/us-en/document/c03614219

 

One thing you want to make sure of is a web-compatible printer. Yes, printer. Here's a list of printers that support HP Printables:

 

 http://support.hp.com/us-en/document/c02814760

 

Hope this helps.

 

I work on behalf of HP.

HP Recommended

I'm also getting this error. Can't load the page at all.

 

The link provided in the solution takes me to the Getting Started page not the Printables page.

 

Error I'm getting is

 

The web page at https://webauth.hpconnected.com/oauth/ui/validatesession?state=eec6cbda135832ffa92cdf84c4fe9054362b6... has resulted in too many redirects. Clearing your cookies for this site or allowing third-party cookies may fix the problem. If not, it is possibly a server configuration issue and not a problem with your computer.

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