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‎04-20-2013 08:08 AM - edited ‎04-20-2013 08:09 AM

HP Recommended

not sure what happen ? the bios link you provide is the one i was using, i have perform a FC /B operation on it with the one stored on my laptop, but after i flash the bios, the diagnostic utility goes alive. Thank for help.

 

04/20/13 21:52:00 ================================================
04/20/13 21:52:00 EFI System Diagnostic 5.1.1.0 Started
04/20/13 21:52:00 Load Options Blank
04/20/13 21:52:00 Failed Loading HP Battery Control Protocol 2010
04/20/13 21:52:00 SysDiagsBiosData Configuration Variable Acquired
04/20/13 21:52:00 Absolute Pointer Protocol Not Available
04/20/13 21:52:00 HP Thermal Diagnostic Protocol Not Available
04/20/13 21:52:00 HP BIOS Image Interface Protocol Version 0.1
04/20/13 21:52:00 Found 8 Processors 8 Enabled, Max 8 Processors
04/20/13 21:52:00 Lang reported as eng.
04/20/13 21:52:00 Language Selected is currently (eng).
04/20/13 21:52:05 Found 2 Hard Disk Drives
04/20/13 21:52:05 Found 1 Optical Disk Drives
04/20/13 21:52:05 SystemFamily = 2
04/20/13 21:52:05 System ID: 144D
04/20/13 21:52:05 Failed Loading EFI_HP_DIMM_ID_PROTOCOL. (Not Found)
04/20/13 21:52:05 Failed Loading EFI_INTEL_DIMM_TOOL_PROTOCOL. (Not Found)
04/20/13 21:52:05 Platform Vendor ID 0x8086
04/20/13 21:52:05 Platform Device ID 0xD132
04/20/13 21:52:05 BattInit: Protocol.
04/20/13 21:52:05 Starting Graphical System Diagnostic Menu
04/20/13 21:52:27 EFI HP BIOS Management Started
04/20/13 21:52:32 EFI HP BIOS Management Started
04/20/13 21:52:32 BIOS Management Mode = 0
04/20/13 21:52:33 Bios Version = F.1D
04/20/13 21:52:51 User selected a new BIOS Image to apply
04/20/13 21:52:52 Bios Version = F.1B
04/20/13 21:53:04 User selected a new BIOS Image to apply
04/20/13 21:53:05 Bios Version = F.1D
04/20/13 21:53:08 User Canceled Update
04/20/13 21:53:14 EFI HP BIOS Management Started
04/20/13 21:53:26 CPU Test Selected
04/20/13 21:53:26 Failed to insert node - Invalid Parameter.
04/20/13 21:53:26 Estimated Total Time Required = 6s
04/20/13 21:53:26 CPU Test Started
04/20/13 21:53:26 CPU Test Completed - Result 1
04/20/13 21:53:28 Failed to find an element node.
04/20/13 21:53:28 CPU Test Completed
04/20/13 21:53:37 Battery Test Selected
04/20/13 21:53:37 Failed to insert node - Invalid Parameter.
04/20/13 21:53:37 Estimated Total Time Required = 16s
04/20/13 21:53:37 Battery Test Started
04/20/13 21:53:37 SmartAdapter: Protocol Not Available.
04/20/13 21:53:37 Number of batteries 2
04/20/13 21:53:38 Get #1 Battery Info (Device Error).
04/20/13 21:53:38 BattResetCharger: No.0 (Success).
04/20/13 21:53:38 BattResetCharger: No.1 (Not Found).
04/20/13 21:53:41 Battery 0 returned 0x0000000000000000
04/20/13 21:53:41 Battery 1 returned 0x0000000000000060
04/20/13 21:53:42 Overall Battery Result = 1
04/20/13 21:53:42 Battery Test Completed, TestResult = 1
04/20/13 21:53:43 Failed to find an element node.
04/20/13 21:53:48 Keyboard Test Selected
04/20/13 21:53:48 Failed to insert node - Invalid Parameter.
04/20/13 21:53:48 Estimated Total Time Required = 1s
04/20/13 21:53:48 Keyboard Test Started
04/20/13 21:55:01 Keyboard Test Completed - Result 1
04/20/13 21:55:03 Failed to find an element node.
04/20/13 21:55:03 Keyboard Test Completed
04/20/13 21:55:08 Mouse Test Selected
04/20/13 21:55:08 Failed to insert node - Invalid Parameter.
04/20/13 21:55:08 Estimated Total Time Required = 1s
04/20/13 21:55:08 Mouse Test Started
04/20/13 21:55:16 Mouse Test Completed - Result 1
04/20/13 21:55:17 Failed to find an element node.
04/20/13 21:55:17 Mouse Test Completed
04/20/13 21:55:23 System Board Test Selected
04/20/13 21:55:23 Failed to insert node - Invalid Parameter.
04/20/13 21:55:23 Estimated Total Time Required = 31s
04/20/13 21:55:23 System Board Test Completed - Result 1
04/20/13 21:55:25 Failed to find an element node.
04/20/13 21:55:25 System Board Test Completed
04/20/13 21:55:29 System Board Test Selected
04/20/13 21:55:29 Failed to insert node - Invalid Parameter.
04/20/13 21:55:29 Estimated Total Time Required = 31s
04/20/13 21:55:29 System Board Test Completed - Result 1
04/20/13 21:55:30 Failed to find an element node.
04/20/13 21:55:30 System Board Test Completed
04/20/13 21:55:33 EFI HP BIOS Management Started
04/20/13 21:55:40 USB Port Test Selected
04/20/13 21:55:40 Failed to insert node - Invalid Parameter.
04/20/13 21:55:40 Estimated Total Time Required = 61s
04/20/13 21:55:40 USB Port Test Started
04/20/13 21:55:40 Start UDM USB Port Test.
04/20/13 21:55:40 UDM module SHA1 hash verified.
04/20/13 21:55:40 ===========================================================
04/20/13 21:55:40 Starting USBDiags.udm version 1.05 built Feb 12 2013 19:12:19
04/20/13 21:55:40 USBDiags.UDM init complete
04/20/13 21:55:42 USB device is found in system: Controller(0)/Port(0)
04/20/13 21:55:42 USB device is found in system: Controller(1)/Port(0)
04/20/13 21:55:42 USB device is found in system: Controller(1)/Hub(0)/Port(0)
04/20/13 21:55:42 USB device is found in system: Controller(1)/Hub(0)/Port(5)
04/20/13 21:55:42 USB device is found in system: Controller(1)/Hub(0)/Port(5)
04/20/13 21:55:42 USB device is found in system: Controller(1)/Hub(0)/Port(5)
04/20/13 21:55:42 USB device is found in system: Controller(1)/Hub(0)/Port(5)
04/20/13 21:55:43 USB device is found in system: Controller(0)/Port(0)
04/20/13 21:55:43 USB device is found in system: Controller(1)/Port(0)
04/20/13 21:55:43 USB device is found in system: Controller(1)/Hub(0)/Port(0)
04/20/13 21:55:43 USB device is found in system: Controller(1)/Hub(0)/Port(5)
04/20/13 21:55:43 USB device is found in system: Controller(1)/Hub(0)/Port(5)
04/20/13 21:55:43 USB device is found in system: Controller(1)/Hub(0)/Port(5)
04/20/13 21:55:43 USB device is found in system: Controller(1)/Hub(0)/Port(5)
04/20/13 21:55:43 USB Port Test Completed - Result 3
04/20/13 21:55:43 Error Code=0x434
04/20/13 21:55:43 Serial Number : CNF023CC5R
04/20/13 21:55:43 Warranty Start Date : 06/25/2010
04/20/13 21:55:43 WarrantyIDString size = 60
04/20/13 21:55:43 Warranty ID = PXPSMS-55G6KE-XD003G-8D3H03
04/20/13 21:55:46 Failed to find an element node.
04/20/13 21:55:46 USB Port Test Completed
04/20/13 21:55:57 USB Port Test Selected
04/20/13 21:55:58 Failed to insert node - Invalid Parameter.
04/20/13 21:55:58 Estimated Total Time Required = 61s
04/20/13 21:55:58 USB Port Test Started
04/20/13 21:55:58 Start UDM USB Port Test.
04/20/13 21:55:58 UDM module SHA1 hash verified.
04/20/13 21:55:58 ===========================================================
04/20/13 21:55:58 Starting USBDiags.udm version 1.05 built Feb 12 2013 19:12:19
04/20/13 21:55:58 USBDiags.UDM init complete
04/20/13 21:56:03 USB device is found in system: Controller(0)/Port(0)
04/20/13 21:56:03 USB device is found in system: Controller(1)/Port(0)
04/20/13 21:56:03 USB device is found in system: Controller(1)/Hub(0)/Port(0)
04/20/13 21:56:03 USB device is found in system: Controller(1)/Hub(0)/Port(5)
04/20/13 21:56:03 USB device is found in system: Controller(1)/Hub(0)/Port(5)
04/20/13 21:56:03 USB device is found in system: Controller(1)/Hub(0)/Port(5)
04/20/13 21:56:03 USB device is found in system: Controller(1)/Hub(0)/Port(5)
04/20/13 21:56:05 USB device is found in system: Controller(0)/Port(0)
04/20/13 21:56:05 USB device is found in system: Controller(1)/Port(0)
04/20/13 21:56:05 USB device is found in system: Controller(1)/Hub(0)/Port(0)
04/20/13 21:56:05 USB device is found in system: Controller(1)/Hub(0)/Port(5)
04/20/13 21:56:05 USB device is found in system: Controller(1)/Hub(0)/Port(5)
04/20/13 21:56:05 USB device is found in system: Controller(1)/Hub(0)/Port(5)
04/20/13 21:56:05 USB device is found in system: Controller(1)/Hub(0)/Port(5)
04/20/13 21:56:05 USB Port Test Completed - Result 3
04/20/13 21:56:05 Error Code=0x434
04/20/13 21:56:05 Serial Number : CNF023CC5R
04/20/13 21:56:05 Warranty Start Date : 06/25/2010
04/20/13 21:56:05 WarrantyIDString size = 60
04/20/13 21:56:05 Warranty ID = PXPSMS-55G6KE-XD003G-8D3H03
04/20/13 21:56:07 Failed to find an element node.
04/20/13 21:56:07 USB Port Test Completed
04/20/13 21:56:09 EFI HP BIOS Management Started
04/20/13 21:56:15 Video Memory Check Selected
04/20/13 21:56:15 Failed to insert node - Invalid Parameter.
04/20/13 21:56:15 Estimated Total Time Required = 3601s
04/20/13 21:56:15 Video Memory Test Started
04/20/13 21:56:15 UDM module SHA1 hash verified.
04/20/13 21:56:15 Found 8 Processors 8 Enabled, Max 8 Processors
04/20/13 21:56:15 Found VGA device at Seg-0x0:Bus-0x1:Dev-0x0:Func-0x0, ClassCode-0x 300
04/20/13 21:56:15 Found Video Device 0x68A11002
04/20/13 21:56:45 MemDiagVideoBspTestProcedure(): pEfiUdmManagerProtocol->UpdateProgress() returned 2.
04/20/13 21:56:45 VideoMemoryTest(): MemDiagBspTestProcedure() not passed. TestResult==0x2
04/20/13 21:56:45 Video Memory Test Completed - Result 2
04/20/13 21:56:45 Failed to find an element node.
04/20/13 21:56:45 Video Memory Check Completed
04/20/13 21:57:31 Exiting System Diagnostics

 

regards,

Antony Lee
Was this reply helpful? Yes No

‎04-20-2013 08:20 AM

HP Recommended

The Bios update log file:

07/15/2010 21:42:00 All Required Protocols Located
07/15/2010 21:42:00 HpBiosUpdate.Mode = 0
07/15/2010 21:42:00 EFI HP BIOS Update 1.3.2.0 Started
07/15/2010 21:42:00 Current Directory = HEWLETT-PACKARD\BIOSUpdate\
07/15/2010 21:42:00 SMBIOS Init Success
07/15/2010 21:42:00 Family = 103C_5335KV SystemFamily = 2
07/15/2010 21:42:00 User Postponed Update to next restart
07/15/2010 21:42:59 All Required Protocols Located
07/15/2010 21:42:59 HpBiosUpdate.Mode = 0
07/15/2010 21:42:59 EFI HP BIOS Update 1.3.2.0 Started
07/15/2010 21:42:59 Current Directory = HEWLETT-PACKARD\BIOSUpdate\
07/15/2010 21:42:59 SMBIOS Init Success
07/15/2010 21:42:59 Family = 103C_5335KV SystemFamily = 2
07/15/2010 21:42:59 User Postponed Update to next restart
07/15/2010 21:43:55 All Required Protocols Located
07/15/2010 21:43:55 HpBiosUpdate.Mode = 0
07/15/2010 21:43:55 EFI HP BIOS Update 1.3.2.0 Started
07/15/2010 21:43:55 Current Directory = HEWLETT-PACKARD\BIOSUpdate\
07/15/2010 21:43:56 SMBIOS Init Success
07/15/2010 21:43:56 Family = 103C_5335KV SystemFamily = 2
07/15/2010 21:47:09 Skipping Verification Block 0 Address 0x00000000 Size 0x00001000
07/15/2010 21:47:09 Next BlockIndex 1, BlockAddress = 0x00001000
07/15/2010 21:47:25 Skipping Verification Block 161 Address 0x000A1000 Size 0x00280000
07/15/2010 21:47:25 Next BlockIndex 801, BlockAddress = 0x00321000
07/15/2010 21:47:25 Skipping Verification Block 801 Address 0x00321000 Size 0x00001000
07/15/2010 21:47:25 Next BlockIndex 802, BlockAddress = 0x00322000
07/15/2010 21:47:53 Skipping Verification Block 1089 Address 0x00441000 Size 0x00010000
07/15/2010 21:47:53 Next BlockIndex 1105, BlockAddress = 0x00451000
07/15/2010 21:48:02 BIOS Update Successful
10/04/2010 21:12:24 All Required Protocols Located
10/04/2010 21:12:25 HpBiosUpdate.Mode = 0
10/04/2010 21:12:25 EFI HP BIOS Update 1.3.2.0 Started
10/04/2010 21:12:25 Current Directory = HEWLETT-PACKARD\BIOSUpdate\
10/04/2010 21:12:25 SMBIOS Init Success
10/04/2010 21:12:25 Family = 103C_5335KV SystemFamily = 2
10/04/2010 21:16:15 Skipping Verification Block 0 Address 0x00000000 Size 0x00001000
10/04/2010 21:16:15 Next BlockIndex 1, BlockAddress = 0x00001000
10/04/2010 21:16:30 Skipping Verification Block 161 Address 0x000A1000 Size 0x00280000
10/04/2010 21:16:30 Next BlockIndex 801, BlockAddress = 0x00321000
10/04/2010 21:16:31 Skipping Verification Block 801 Address 0x00321000 Size 0x00001000
10/04/2010 21:16:31 Next BlockIndex 802, BlockAddress = 0x00322000
10/04/2010 21:16:58 Skipping Verification Block 1089 Address 0x00441000 Size 0x00010000
10/04/2010 21:16:58 Next BlockIndex 1105, BlockAddress = 0x00451000
10/04/2010 21:17:07 BIOS Update Successful
01/23/2011 15:52:46 Failed Loading HP Battery Control 2010 Protocol
01/23/2011 15:52:46 All Required Protocols Located
01/23/2011 15:52:47 HpBiosUpdate.Mode = 0
01/23/2011 15:52:47 EFI HP BIOS Update 1.8.0.0 Started
01/23/2011 15:52:47 Current Directory = HEWLETT-PACKARD\BIOSUpdate\
01/23/2011 15:52:47 SMBIOS Init Success
01/23/2011 15:52:47 Family = 103C_5335KV SystemFamily = 2
01/23/2011 15:56:34 Skipping Verification Block 0 Address 0x00000000 Size 0x00001000
01/23/2011 15:56:34 Next BlockIndex 1, BlockAddress = 0x00001000
01/23/2011 15:56:50 Skipping Verification Block 161 Address 0x000A1000 Size 0x00280000
01/23/2011 15:56:50 Next BlockIndex 801, BlockAddress = 0x00321000
01/23/2011 15:56:50 Skipping Verification Block 801 Address 0x00321000 Size 0x00001000
01/23/2011 15:56:50 Next BlockIndex 802, BlockAddress = 0x00322000
01/23/2011 15:57:17 Skipping Verification Block 1089 Address 0x00441000 Size 0x00010000
01/23/2011 15:57:17 Next BlockIndex 1105, BlockAddress = 0x00451000
01/23/2011 15:57:25 BIOS Update Successful
10/11/2011 20:38:46 Failed Loading HP Battery Control 2010 Protocol
10/11/2011 20:38:46 All Required Protocols Located
10/11/2011 20:38:47 HpBiosUpdate.Mode = 0
10/11/2011 20:38:47 EFI HP BIOS Update 1.8.0.0 Started
10/11/2011 20:38:47 Current Directory = HEWLETT-PACKARD\BIOSUpdate\
10/11/2011 20:38:47 SMBIOS Init Success
10/11/2011 20:38:47 Family = 103C_5335KV SystemFamily = 2
10/11/2011 20:42:43 Skipping Verification Block 0 Address 0x00000000 Size 0x00001000
10/11/2011 20:42:44 Next BlockIndex 1, BlockAddress = 0x00001000
10/11/2011 20:42:59 Skipping Verification Block 161 Address 0x000A1000 Size 0x00280000
10/11/2011 20:42:59 Next BlockIndex 801, BlockAddress = 0x00321000
10/11/2011 20:42:59 Skipping Verification Block 801 Address 0x00321000 Size 0x00001000
10/11/2011 20:42:59 Next BlockIndex 802, BlockAddress = 0x00322000
10/11/2011 20:43:26 Skipping Verification Block 1089 Address 0x00441000 Size 0x00010000
10/11/2011 20:43:26 Next BlockIndex 1105, BlockAddress = 0x00451000
10/11/2011 20:43:34 BIOS Update Successful
04/20/13 21:49:13 EFI HP BIOS Update 3.0.0.0 Started
04/20/13 21:49:13 HP BIOS Image Interface Protocol Version 0.1
04/20/13 21:49:13 BattInit: Protocol.
04/20/13 21:49:13 All Required Protocols Located
04/20/13 21:49:13 System ID: 144D
04/20/13 21:49:13 System ID = 144D
04/20/13 21:49:13 HpBiosUpdate.Mode = 0
04/20/13 21:49:13 Current Directory = HEWLETT-PACKARD\BIOSUpdate\
04/20/13 21:49:13 SMBIOS Init Success
04/20/13 21:49:13 SystemFamily = 2
04/20/13 21:49:13 Lang reported as eng.
04/20/13 21:49:13 Language Selected is currently (eng).
04/20/13 21:49:13 Starting BIOS Update Process
04/20/13 21:49:13 Setting BIOS Update Token
04/20/13 21:49:13 Getting BIOS Detail Information
04/20/13 21:49:13 BIOS Returned BiosID '0144D'
04/20/13 21:49:13 Loading BIOS Image
04/20/13 21:49:13 File name constructed: Hewlett-Packard\BIOS\New\0144D.bin
04/20/13 21:49:14 Reading New BIOS Image Hewlett-Packard\BIOS\New\0144D.bin
04/20/13 21:49:14 Getting BIOS version from file image
04/20/13 21:49:14 Bios Version = F.1D
04/20/13 21:49:14 Verifying AC or Battery Power Status
04/20/13 21:49:14 User Canceled Update
04/20/13 21:49:14 Setting Flash Completion Status
04/20/13 21:49:14 BIOS Update Process Complete

 

regards,

Antony Lee
Was this reply helpful? Yes No

‎04-20-2013 08:25 AM - edited ‎04-20-2013 08:26 AM

HP Recommended

Yep. I read through the BIOS update version enhancements and figured there was a good chance that the BIOS was the culprit. It was probably near corruption. Glad to hear it is resolved.  🙂

 

Best regards,

erico


I am a volunteer forum member, not an HP employee. If my suggestion solved your issue, don't forget to mark that post as the accepted solution. If you want to say thanks, click on the Yes button next to the "was this reply helpful?"



Was this reply helpful? Yes No

‎04-20-2013 08:28 AM

HP Recommended

after a further checking.

 

I run

 

FC /B Hewlett-Packard\BIOS\Current\0144D.bin Hewlett-Packard\BIOS\New\0144D.bin

FC /B Hewlett-Packard\BIOS\Current\0144D.bin Hewlett-Packard\BIOS\Previous\0144D.bin

 

It is surprise to found that the Current and Previous aren't the same. that really surprise me

 

 

regards,

Antony Lee
Was this reply helpful? Yes No

‎04-20-2013 08:43 AM

HP Recommended
Consider yourself lucky that you replaced it before it made your PC fail to get past the POST.

Best regards,
erico

I am a volunteer forum member, not an HP employee. If my suggestion solved your issue, don't forget to mark that post as the accepted solution. If you want to say thanks, click on the Yes button next to the "was this reply helpful?"



Was this reply helpful? Yes No

‎04-23-2013 02:36 AM

HP Recommended

Moved: https://h30434.www3.hp.com/t5/Deleted-Posts/Re-HP-Diagnostic-freeze/m-p/2569471#U2569471

I wanted to ditch this message

Was this reply helpful? Yes No
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