HP Drive Encryption Interference

[Silvery]

I have a vicious cycle happening. When I go through the process of updating Windows 10, it stops and says I need to remove HP Drive Encryption to finish the process. If I try to uninstall HP Drive Encryption I get the message that I have to uninstall HP Client Security Manager to proceed. When I try to uninstall HP Client Security Manager I get the message that I have to uninstall HP Drive Encryption first.

What is the solution here and how can HP allow such a situation to exist?

[Dragon-Fur]

@Silvery

The following may help:

The latest version of HP Client Security includes several improvements, including a previous fix as noted in Revisions History:

(Previous) Version: 8.3.17.2042 Rev.A

Fixed in this release: - Fixes an issue on a system that has been updated to Windows 10 where subsequent updates cannot install properly.
- Fixes an issue on a system that has been updated to Windows 10 where subsequent updates cannot uninstall properly. - Provides an improved user interface.

Click Thumbs Up to say Thank You!

Answered? Click my post "Accept as Solution" to help others find it.

[Silvery]

Thanks, but sadly, went through the process of installing the fix twice, still hasn't solved the problem. I get the same message.