I have a vicious cycle happening. When I go through the process of updating Windows 10, it stops and says I need to remove HP Drive Encryption to finish the process. If I try to uninstall HP Drive Encryption I get the message that I have to uninstall HP Client Security Manager to proceed. When I try to uninstall HP Client Security Manager I get the message that I have to uninstall HP Drive Encryption first.
What is the solution here and how can HP allow such a situation to exist?
The latest version of HP Client Security includes several improvements, including a previous fix as noted in Revisions History:
(Previous) Version:184.108.40.2062 Rev.A
Fixed in this release:- Fixes an issue on a system that has been updated to Windows 10 where subsequent updates cannot install properly. - Fixes an issue on a system that has been updated to Windows 10 where subsequent updates cannot uninstall properly. - Provides an improved user interface.
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