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Archived This topic has been archived. Information and links in this thread may no longer be available or relevant. If you have a question create a new topic by clicking here and select the appropriate board.

‎05-12-2017 07:14 AM

HP Recommended
Product: Zbook 15 G3
Operating System: Microsoft Windows 10 (64-bit)

Working on a  Zbook 15 G3 and attempts to attach a Thunderbolt 3 90w dock keeps causing BSOD as soon as attached to the zBook (both from a hot connection and with all components powered off and then turned on and booting up, already updated BIOS and downloaded and installed latest Thunderbolt drivers. Any suggestions would be welcome as to resolution of this issue.

1 REPLY 1

‎05-15-2017 02:45 PM

HP Recommended

Hello

 

for the Zbook 15 G3 you need a power supply of at least 150W if the power came from the Thunderbolt docking.

 

In any case verify , using HP Image Assistant , if you have latest Zbook 15 G3 BIOS , latest Docking firmware and latest drivers.

 

download and execute HP Image Asistant. here the link

 

http://ftp.hp.com/pub/caps-softpaq/cmit/HPIA.html

 

it will help you to keep your computer updated.

 

bye

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