cancel
Showing results for 
Search instead for 
Did you mean: 
ArchivedThis topic has been archived. Information and links in this thread may no longer be available or relevant. If you have a question create a new topic by clicking here and select the appropriate board.
SamFindlay
New member
1 0 0 0
Message 1 of 1
661
Flag Post

HP Elite x2 Tablet BSOD

HP Recommended
HP Elite x2 Tablet
Microsoft Windows 10 (64-bit)

Hey all,

 

We have recently began deploying the tablets above with windows 10 OS, plugged into, and charging through, HP USB -C docking stations and have been randomly getting Network connectivity disruptions and BSOD crashes. 

 

Looking at the logs i can see these critical errors

 

Event 10111, DriverFrameworks-UserMode

'A problem has occurred with one or more user-mode drivers and the hosting process has been terminated. '

 

then 

 

Event 10111, DriverFrameworks-UserMode

'The device HP Elite USB-C Docking Station (location 0039.0000.0000.003.002.000.000.000.000) is offline due to a user-mode driver crash.  Windows will attempt to restart the device 5 more times.  Please contact the device manufacturer for more information about this problem.

 

Then 

 

Event 41, Kernal-Power

'The system has rebooted without cleanly shutting down first. This error could be caused if the system stopped responding, crashed, or lost power unexpectedly.'

 

Any ideas would be appreciated. 

 

Thanks

 

 

0 Kudos
ArchivedThis topic has been archived. Information and links in this thread may no longer be available or relevant. If you have a question create a new topic by clicking here and select the appropriate board.
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation