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- HP Envy 15-j154ca HDMI output not working

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04-29-2014 01:36 AM
I just recently bought my Envy 15-j154ca a few days ago and decided to try connecting it to my samsung TV through the HDMI output. Much to my surprise neither the tv or the notebook recognized that anything has been plugged in. I've tried multiple HDMI cables but none seem to do the trick. Ive also looked for display drivers for this computer but the HP site doesn't list any. The drivers on the Intel site and the NVIDIA site both fail to install due to "compatibility issues with my hardware" even if i let it auto detect the graphics card. I am unsure how to proceed at this point. Any help would be much appreciated.
05-02-2014
08:36 AM
- last edited on
03-06-2017
02:48 PM
by
OscarFuentes
Hi Kingcoconut332,
Thank you for visiting the HP Support Forums and Welcome. I have read your thread on your HP ENVY 15-j154ca Notebook and issues with the HDMI cable. Here is a link to connecting a monitor for Windows 8 that might help. You could try right-clicking the speakers icon in the notification area, at the far right of the taskbar, and then click Playback devices. On the Playback tab, click either Digital Output or Digital Output Device (HDMI). Click Set Default, and then click OK.
Hope this helps.
Thanks.
Please click “Accept as Solution ” if you feel my post solved your issue, it will help others find the solution.
Click the “Kudos, Thumbs Up" on the bottom left to say “Thanks” for helping.:smileyhappy:
I work on behalf of HP
06-08-2014 12:53 AM
Thank you for the advice,
After using HP support assistant I was able to find the right drivers needed to get the HDMI port to display video on my TV.
Unfortunatly now the sound only comes out of my laptop. If I go into playback devices as you suggest it only lists my notebook speakers. It does not list HDMI sound output or anything. Any ideas on how to fix this would be great.
06-09-2014
03:35 PM
- last edited on
03-07-2017
09:38 AM
by
OscarFuentes
Hi Kingcoconut332,
Have you tried to refresh the Notebook? Make sure not to have any cables or HDMI inserted at the time of refresh.
Let me know if you need assistance.
Thanks.
Please click “Accept as Solution ” if you feel my post solved your issue, it will help others find the solution.
Click the “Kudos, Thumbs Up" on the bottom left to say “Thanks” for helping.:smileyhappy:
I work on behalf of HP
