• ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
  • ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
Guidelines
The HP Community is where owners of HP products, like you, volunteer to help each other find solutions.
Archived This topic has been archived. Information and links in this thread may no longer be available or relevant. If you have a question create a new topic by clicking here and select the appropriate board.

‎09-28-2014 09:54 PM

HP Recommended

Hi,

 

Just purchased Hp Envy 15-k005tx Notebook model online in India. On the box and back of the notebook one sticker is there which says " self declaration - conforming to IS 13252 (Part 1): 2010, R-41001813 " whereas in my previous old laptop i.e. hp dv6330ea model , product identification label were there with product and serial no mentioned on that label, even windows Os product id be mentioned.

 

Therefore my queries is that

Q1] What do you mean by this sticker " self declaration - conforming to IS 13252 (Part 1): 2010, R-41001813 " ?

 

Q2] Is this laptop is geuninue?

 

Q3] Why Product Identification Label is not there in Hp Envy 15-6005tx Notebook?

 

Pls reply as early as possible which will be great.

 

Bye,

Siva

1 REPLY 1

‎09-28-2014 10:02 PM

HP Recommended

Hi,

 

1 & 2: please check with the standard definitions in your country,

3. Pull out the battery, all information are in there.

 

Its home page:

 

    http://h10025.www1.hp.com/ewfrf/wc/documentSubCategory?tmp_task=prodinfoCategory&cc=us&dlc=en&lc=en&...

 

You can check all information in there ?

 

Regards,

ps Do you have fake onine stores in your country ?

BH
***
**Click the KUDOS thumb up on the left to say 'Thanks'**
Make it easier for other people to find solutions by marking a Reply 'Accept as Solution' if it solves your problem.




Archived This topic has been archived. Information and links in this thread may no longer be available or relevant. If you have a question create a new topic by clicking here and select the appropriate board.
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation.
Didn't find what you were looking for? Ask the community
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.